IDIS 240 FINAL STUDY GUIDE PAPER 2026
QUESTIONS WITH ANSWERS GRADED A+
◉ Contractor. Answer: Person who provides supplies or service
under contract
◉ Breaking bulk. Answer: Shipping something in individual
components
◉ 3PL. Answer: 3rd Party Logistics Provider - specializes in
warehousing and transportation services that customize to
customers based on market conditions
◉ RFID. Answer: Radio Frequency Identification Tags
◉ What is supply chain management?. Answer: A management
system that coordinates and integrates all the activities performed
by supply chain members into a seamless process, from the source
to the point of consumption, resulting in enhanced customer and
economic value.
◉ Why is a supply chain needed?. Answer: -inadequate finances for
certain functions
-product assortment
,-"contact efficiency"
◉ What are the 5 specific service outputs. Answer: -selling the
product
-inventory on hand
-credit extending for customers
-transportation to customer's location
-servicing such as assembling product
◉ Why do distributors have channel power? (3). Answer: -they can
economically provide the services needed to get the product to the
consumer
-they can anticipate future trends and future changes
-servicing and providing aftermarket support
◉ What are the trends benefitting distributors? (4). Answer: -
information of trends is becoming more valuable
-JIT inventory always needs to be ready
-mass customization of products
-reduction of vendors
◉ What are the types of distribution? (3). Answer: -Exclusive - one
Maserati dealer
, -Selective - few Rolex dealers
-Intensive - many Coca-Cola dealers
◉ Define "product-based" and "customer-based" purchasing..
Answer: -Product-based - buy off what will make a profit; old-
fashioned
-Customer-based - buy based off what the customer needs
◉ Define receiving.. Answer: Must avoid error and be done in a
timely manner
◉ Define "counter-sales", "inside sales", and "outside sales.".
Answer: -Counter-sales - interaction with a counter and display
-Inside-sales - no face to face interaction; difficult to sell
-Outside-sales - going to the customers place of business
◉ When is a sale completed?. Answer: A sale is completed once the
product is bought and utilized.
◉ Define "order filling.". Answer: Fulfilling an order once the ticket
is printed; should be done in an efficient manner
QUESTIONS WITH ANSWERS GRADED A+
◉ Contractor. Answer: Person who provides supplies or service
under contract
◉ Breaking bulk. Answer: Shipping something in individual
components
◉ 3PL. Answer: 3rd Party Logistics Provider - specializes in
warehousing and transportation services that customize to
customers based on market conditions
◉ RFID. Answer: Radio Frequency Identification Tags
◉ What is supply chain management?. Answer: A management
system that coordinates and integrates all the activities performed
by supply chain members into a seamless process, from the source
to the point of consumption, resulting in enhanced customer and
economic value.
◉ Why is a supply chain needed?. Answer: -inadequate finances for
certain functions
-product assortment
,-"contact efficiency"
◉ What are the 5 specific service outputs. Answer: -selling the
product
-inventory on hand
-credit extending for customers
-transportation to customer's location
-servicing such as assembling product
◉ Why do distributors have channel power? (3). Answer: -they can
economically provide the services needed to get the product to the
consumer
-they can anticipate future trends and future changes
-servicing and providing aftermarket support
◉ What are the trends benefitting distributors? (4). Answer: -
information of trends is becoming more valuable
-JIT inventory always needs to be ready
-mass customization of products
-reduction of vendors
◉ What are the types of distribution? (3). Answer: -Exclusive - one
Maserati dealer
, -Selective - few Rolex dealers
-Intensive - many Coca-Cola dealers
◉ Define "product-based" and "customer-based" purchasing..
Answer: -Product-based - buy off what will make a profit; old-
fashioned
-Customer-based - buy based off what the customer needs
◉ Define receiving.. Answer: Must avoid error and be done in a
timely manner
◉ Define "counter-sales", "inside sales", and "outside sales.".
Answer: -Counter-sales - interaction with a counter and display
-Inside-sales - no face to face interaction; difficult to sell
-Outside-sales - going to the customers place of business
◉ When is a sale completed?. Answer: A sale is completed once the
product is bought and utilized.
◉ Define "order filling.". Answer: Fulfilling an order once the ticket
is printed; should be done in an efficient manner
