WITH CORRECT ANSWERS GRADED A+
◍ Business to consumer commerce.
Answer: Businesses selling to individual consumers.
◍ Green supply chain management.
Answer: Focucses on the role of the supply chain with regard to its impact
on the environment.
◍ Malcolm Baldridge Award.
Answer: Award for demonstrating quality excellence and establishing best
practices.
◍ Product Layouts.
Answer: Resources arranged in a 'straight-line' to promote efficient
production of the end product.Think Chipotle.
◍ Joseph Duran.
Answer: Wrote "Quality Control Handbook".Defined quality as "fitness for
use".Also stressed management's responsibility to quality assurance.
◍ Block Plan.
Answer: Schematic showing the placement of resources in a facility.
◍ Finite Loading - Scheduling.
Answer: This is used in addition to the infinite loading schedule to
understand what available capacity can be utilized to cover the needs in the
cases of under or over capacity demands on various resources
◍ Distribution warehouse.
Answer: Used for short term storage, consolidation, and product mixing.
◍ Logistics.
, Answer: Obtaining, producing an distributing materials and products.
◍ External Failure costs.
Answer: Costs associated with failures that occur at the customer site.
◍ Factor rating - Location Analysis.
Answer: a procedure that can be used to evaluate multiple alternative
locations based on a number of selected factors.
◍ Standard Time.
Answer: The length of time it should take a qualified worker using
appropriate process and tools to complete a specific job, allowing time for
personal fatigue and unavoidable delays.
◍ Pull system.
Answer: JIT system based on a pull rather than a push system.
◍ Factor rating.
Answer: a procedure that can be used to evaluate multiple alternative
locations based on a number of selected factors.
◍ Bottom-round management.
Answer: consensus management by committees or teams.
◍ Conformance to specifications.
Answer: how well a product or service meets the targets and tolerances set
by designers.
◍ Infinite Loading - Scheduling.
Answer: Used to identify the resources needed to complete the proposed
work load of a job
◍ Marketing Plan - Aggregate Planning.
Answer: Identifying the sales needed to achieve profitability levels, growth
rate targets, ROI that will be stated in the Strategic Business Plan.New
Product demand insights - REMEMBER THIS
◍ 3 steps to designing a process layout.
Answer: 1- Gather Material information2- Develop a block plan3- Develop
, a detailed layout
◍ Location Analysis.
Answer: proximity to customers, transportation, source of labor, community
attitude, proximity to suppliers, and many other factors.The technique for
determining location decisions.
◍ Design Capacity.
Answer: The theoretical maximum output of a system in a given period
under ideal conditions.
◍ Extranets.
Answer: intranets that are linked to the internet so that suppliers and
customers can be included in the system.
◍ Six Sigma.
Answer: A disciplined, data-driven approach and methodology for
eliminating defects (driving toward six standard deviations between the
mean and the nearest specification limit) in any process - from
manufacturing to transactional and from product to service.
◍ Process Flowcharts.
Answer: Squares = interactions with customers.Triangles = Situations
customers must make decisions.
◍ Batch Processes.
Answer: A type of process used to produce a small number of products in
groups or batches based on customer orders or specifications.■ High
customization moderate volume
◍ JIT system.
Answer: Three elements JIT manufacturing, TQM, and respect for people
◍ Business to Business commerce.
Answer: Businesses buying and selling to other businesses.
◍ Supply chain management.
Answer: The speed at which product moves through a pipeline from the