WGU C208 CHANGE MANAGEMENT AND
INNOVATION CERTIFICATION EVALUATION
2026 QUESTIONS WITH PRACTICE SOLUTION
GRADED A+
◉ During which part of innovation is it most important to expose the
organization to external thinking. Answer: Imagination
◉ What is a simple an inexpressive way team leaders can foster
creativity. Answer: holding team brainstorming sessions in a new
location
◉ What is an example of an incremental innovation. Answer:
internet shopping website
◉ What is the primary role of an idea champion in the innovation
process. Answer: The champion strongly believes the idea
◉ What is the role of innovation in the public section as compared to
the private sector. Answer: it is more challenging than in the private
section but important because of the enormous impact of
innovations.
,◉ What are the three key steps that should be included in measuring
innovation. Answer: Plan, monitor, learn
◉ How does private sector innovation differ from public sector
innovation?. Answer: private sector innovation is more focused on
financial benefits
◉ The plant manager of a small manufacturing plan is planning a
two day meeting with the plant staff to find ways to improve
inventory.
which two techniques should the plan manager consider to help the
staff spur creative ideas as the meeting.
choose 2 answers. Answer: ask each attendee to come to the
meeting with a prepared presentation on how to improve
fill the conference room with different visual stimuli and creative
objects
◉ What does organizational culture determine in terms of successful
implementation of innovation and change within a business
enterprise.. Answer: How things are done
◉ which element of the cultural web represents the dress code,
logos, and furnishings of an entity. Answer: symbols
,◉ Which position describes the anthropologic view of the role
leaders in shaping organizational culture. Answer: leaders are part
of the culture
◉ A healthcare system is planning for the future increase in elderly
patients as baby boomers age.
Which type of change force is this health care system responding to.
Answer: socioeconomic
◉ What does an organization seek during third-order change.
Answer: seeing things differently
◉ Which attitude can contribute to the success of organizational
change. Answer: Openness to experimentation
◉ What can lead to the failure of an excellent and well-planned
change-management effort. Answer: employee exhaustion and
fatigue
insufficient communication about change initiatives
◉ How do change and innovation efforts affect an organizations
culture. Answer: they can alter the organizations identity
, ◉ What should a leader welcome in order to encourage innovation
and other changes. Answer: creative risk taking
◉ Which change implementation technique might work better in the
culture of a military environment than it would in a nonprofit
organization. Answer: reliance power tools
◉ Why is diversity important to compete in the global marketplace.
Answer: employees varying backgrounds provide different tools for
seeing and solving problems
◉ Which strategy reflects a company's commitment to sustainability.
Answer: spending more now to acquire materials from a provider
that minimizes environmental impact
◉ A large engineering company is bidding on a project to build a
new power plant in China. The Chinese government has dictated
that the winning bid will be required to produce 75% of the material
used in construction from Chinese companies. The engineering
company has sent their global vice president of sourcing to meet
with the potential suppliers in China and choose a source for several
critical materials.
which type of change force is the engineering company responding
to. Answer: political
INNOVATION CERTIFICATION EVALUATION
2026 QUESTIONS WITH PRACTICE SOLUTION
GRADED A+
◉ During which part of innovation is it most important to expose the
organization to external thinking. Answer: Imagination
◉ What is a simple an inexpressive way team leaders can foster
creativity. Answer: holding team brainstorming sessions in a new
location
◉ What is an example of an incremental innovation. Answer:
internet shopping website
◉ What is the primary role of an idea champion in the innovation
process. Answer: The champion strongly believes the idea
◉ What is the role of innovation in the public section as compared to
the private sector. Answer: it is more challenging than in the private
section but important because of the enormous impact of
innovations.
,◉ What are the three key steps that should be included in measuring
innovation. Answer: Plan, monitor, learn
◉ How does private sector innovation differ from public sector
innovation?. Answer: private sector innovation is more focused on
financial benefits
◉ The plant manager of a small manufacturing plan is planning a
two day meeting with the plant staff to find ways to improve
inventory.
which two techniques should the plan manager consider to help the
staff spur creative ideas as the meeting.
choose 2 answers. Answer: ask each attendee to come to the
meeting with a prepared presentation on how to improve
fill the conference room with different visual stimuli and creative
objects
◉ What does organizational culture determine in terms of successful
implementation of innovation and change within a business
enterprise.. Answer: How things are done
◉ which element of the cultural web represents the dress code,
logos, and furnishings of an entity. Answer: symbols
,◉ Which position describes the anthropologic view of the role
leaders in shaping organizational culture. Answer: leaders are part
of the culture
◉ A healthcare system is planning for the future increase in elderly
patients as baby boomers age.
Which type of change force is this health care system responding to.
Answer: socioeconomic
◉ What does an organization seek during third-order change.
Answer: seeing things differently
◉ Which attitude can contribute to the success of organizational
change. Answer: Openness to experimentation
◉ What can lead to the failure of an excellent and well-planned
change-management effort. Answer: employee exhaustion and
fatigue
insufficient communication about change initiatives
◉ How do change and innovation efforts affect an organizations
culture. Answer: they can alter the organizations identity
, ◉ What should a leader welcome in order to encourage innovation
and other changes. Answer: creative risk taking
◉ Which change implementation technique might work better in the
culture of a military environment than it would in a nonprofit
organization. Answer: reliance power tools
◉ Why is diversity important to compete in the global marketplace.
Answer: employees varying backgrounds provide different tools for
seeing and solving problems
◉ Which strategy reflects a company's commitment to sustainability.
Answer: spending more now to acquire materials from a provider
that minimizes environmental impact
◉ A large engineering company is bidding on a project to build a
new power plant in China. The Chinese government has dictated
that the winning bid will be required to produce 75% of the material
used in construction from Chinese companies. The engineering
company has sent their global vice president of sourcing to meet
with the potential suppliers in China and choose a source for several
critical materials.
which type of change force is the engineering company responding
to. Answer: political
