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COMM 370 Exam 1 with 100% correct answers

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COMM 370 Exam 1 question 1.Key words to define PR question 2. What is improper conduct?

Institution
COMM 370
Course
COMM 370

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1 of 96

Term



Key words to define PR



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the specific, measurable objectives you built into the plan are critical.




deliberate: intentional
planned: organized
performance: be responsive
public interest: mutually beneficial
two-way communication: feedback
management function: counseling




Ethics: behavior-what people do
Morality: concerns motivation- why people do things

, 1. Advocacy
2. Honesty
3. Expertise
4. Independence
5. Loyalty
6. Fairness
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2 of 96

Definition



Free flow of information
Competition
Disclosure of information
Safeguarding confidences
Conflicts of interest
Enhancing the profession



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Arthur W. Page Broad Categories of Research




Two-way Symmetrical What is improper conduct?


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, 3 of 96

Term



1800s: Press Agent Defined



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Cost efficient
Won over management
"A person whose work is to get
Penalties for ignoring public
publicity for an individual,
relations
organization, etc."

Easier to pay us than lawsuits




Should we outsource?
One-way communication
How soon do we need the results?
Uses mass media
How much will this research cost
Used to hype
us?


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4 of 96

Term



Model 3: Two-Way Asymmetric Model



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Also known as the scientific
Relates to legislatures and
persuasion model
regulatory agencies on behalf of
-The PR person uses social

, the organization usually known as science theory and research:
"lobbying" surveys, polls



Cost efficient Free flow of information
Won over management Competition
Penalties for ignoring public Disclosure of information
relations Safeguarding confidences
Conflicts of interest
Easier to pay us than lawsuits Enhancing the profession


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Definition



Crisis Management, Internal Communications, and providing
strategic communications advice.
In the business of building reputation and creating trust.



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Basic elements that
Ethical Internet Transparency
characterize public relations




Ethical Dealings/ Internet
Public Relations
Transparency


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COMM 370

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