Final Exam Questions Comprehensive Resource To Help You Ace 2026-
2027 Exams Includes Frequently Tested Questions With ELABORATED
100% Correct COMPLETE SOLUTIONS
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1. Is a debt collector allowed to contact a debtor's employer asking for that
person's address and phone number?
A. No, contacting a third party violates the Fair Debt Collection Practices Act
(FDCPA) unless the debtor has given express written consent
B. No, only a request for information other than ''location information'' is allowed
C. Yes, a debt collector may contact a third-party for location information
(consumer's place of abode and telephone number at such place)
D. Yes, as long as the collection agency informs the third party about the nature
of the debt and the amount owed - Correct Answer: C
Not answered. The correct answer is c. A is incorrect because contacting a third
party for location information only does not violate the FDCPA. B is incorrect
because contacting a third party to discuss a debt or obtain information other
than location information does violate the FDCPA. D is incorrect because a debt
collector may not discuss the debt with a third party unless the debtor has given
permission to do so.
2. Joan is a debt collector and has been trying to collect two debts from an
individual consumer. If the consumer makes a payment, what action must Joan
take?
A. Apply any payment to the disputed debt first, and then to the one the
consumer admits owing
,B. Combine the debts into one large debt and apply any payments to the total
amount owed
C. Apply any payment made to the debt the consumer selects
D. Collect only one debt at a time - Correct Answer: C
Not answered. The correct answer is c. A, B, and D are incorrect because a debt
collector must apply the payments as the consumer instructs.
3. The Dodd-Frank Act transferred authority for rulemaking regarding debt
collectors' conduct under the Fair Debt Collection Practices Act (FDCPA) to which
entity?
A. The Consumer Financial Protection Bureau (Bureau)
B. The Office of the Comptroller of the Currency (OCC)
C. The Federal Deposit Insurance Corporation (FDIC)
D. The Federal Reserve - Correct Answer: A
Not answered. The correct answer is a. B, C, and D are incorrect because authority
for this rule was transferred to the Bureau.
4. A new employee asks you about the purpose of Fair Debt Collection Practices
Act (FDCPA). What should you tell the employee?
A. It is a law passed to protect creditors in collecting debts
B. It is a law passed to ensure that consumers validate a debt
C. It is a law passed to protect consumers from abusive debt collectors
D. It is a law passed to protect banks from third party debt collectors - Correct
Answer: C
, Not answered. The correct answer is c. A is incorrect because the law is intended
to protect debtors, not creditors. B is incorrect because the law allows consumers
to validate a debt but does not require that they do so. D is incorrect because the
FDCPA applies to 3rd party debt collectors. It does not protect banks from them.
5. A debt collector has violated the law in his attempt to collect money from
Karen for a past due motorcycle loan. Which action may Karen take?
A. If Karen owes the amount being collected, she has no rights
B. Sue the debtor individually only (class action suits not allowed under the Fair
Debt Collection Practices Act [FDCPA])
C. Refuse to pay the debt
D. Karen has the right to sue a collector in a state or federal court within one year
from the date the law was violated - Correct Answer: D
Not answered. The correct answer is d. A is incorrect because the FDCPA gives
consumer debtors multiple rights, even when the debt is legitimate. B is incorrect
because the FDCPA allows class action lawsuits. C is incorrect because a debtor
cannot refuse to pay a legitimate debt.
6. Which is the correct definition of "debt collector" under the Fair Debt
Collection Practices Act (FDCPA)?
A. The original creditor collecting its own debt
B. A debt collector is anybody who regularly collects debts owed to another
C. A commercial entity such as Acme Debt collection but not an individual, such
as an attorney collecting debts for another
D. Any entity or person collecting a debt - Correct Answer: B
Not answered. The correct answer is b. A is incorrect because the FDCPA does not
apply to the original creditor. C is incorrect because an individual, such as an