SOM 306 Exam 1 Questions and Answers|
Latest Update
What is a Transformation Process?
Any activity or group of activities that takes inputs and transforms them into more
valuable outputs
Operations Managements
the design, operation, and improvement of the systems that create and deliver
goods and services; managing the production of goods and services
What Operation Managers do
Process planning, capacity planning, sales and operations planning, master
production planning, material requirements planning, order scheduling.
Pure Goods
Food Products, chemicals
Core Goods
Computers, Appliances
, Core Services
Airlines, Hotels
Pure Services
Teaching, Lawyers
Competitve Dimensions
Cost, Quality, Time, Flexibility
Competitive Priorities
the competitive dimensions that a firm has chosen to compete on
order qualifiers
the competitive dimensions that permit the firm's products of services to be
considered as candidates for purchase by customers
Latest Update
What is a Transformation Process?
Any activity or group of activities that takes inputs and transforms them into more
valuable outputs
Operations Managements
the design, operation, and improvement of the systems that create and deliver
goods and services; managing the production of goods and services
What Operation Managers do
Process planning, capacity planning, sales and operations planning, master
production planning, material requirements planning, order scheduling.
Pure Goods
Food Products, chemicals
Core Goods
Computers, Appliances
, Core Services
Airlines, Hotels
Pure Services
Teaching, Lawyers
Competitve Dimensions
Cost, Quality, Time, Flexibility
Competitive Priorities
the competitive dimensions that a firm has chosen to compete on
order qualifiers
the competitive dimensions that permit the firm's products of services to be
considered as candidates for purchase by customers
