WGU C813 TASK 2: POST-
IMPLEMENTATION ASSESSMENT
COMPREHENSIVE STUDY GUIDE 2026 FULL
QUESTIONS AND SOLUTIONS GRADED A+
◍ Process-oriented layout.
Answer: Characterized by the production of many different products with
the same equipment and low volume of any individual product. Also called
Functional Layout.
◍ Adjustment.
Answer: Adds or reduce capacity in small or large amounts as consumer
demand changes; triggered by major changes to process or system
◍ Scatter Plot (diagrams).
Answer: Displays data as a relationship to show the correlation between two
variables.
◍ Dual Card Kanban.
Answer: The two-kanban system, which combines the C-kanban and the
P-kanban, is known as a dual-card kanban system. Its major advantage over
single-card kanban is that it allows greater control over production, as well
as over inventory, because both production and withdrawal of inventory are
directly connected to need.
◍ Survey Method.
Answer: Using questionnaires, phone interviews, or the internet to solicit
info to determine forecast
◍ Value Stream Mapping.
Answer: A Technique used to analyze the flow of materials, ideas, and
, information to understand how processes function.
◍ Crosby.
Answer: Used the phrase "Do it right the first time."Wrote a book in 1979
entitled "Quality is Free" Concept of zero defects as a measurable object
Emphasized the importance of considering all costs of quality
◍ Capacity.
Answer: A measure of an organization's ability to sustainably provide
customers with the demanded services or goods in the amount requested and
in a timely manner, given current resources. Capacity also describes an
organization's maximum sustainable rate of production.
◍ Variation to bottom-up approach.
Answer: Templates (use data from prior projects for each activity)
◍ Risk Avoidance.
Answer: During our planning, the team identifies the risk and sets a path to
avoid the risk
◍ Constraint.
Answer: Any resource whose capacity is less than or equal to demand for
that resource
◍ Reserve Capacity.
Answer: When a company stores, or pays another company to store, excess
inventory to be used for unexpected demand
◍ The goal of firms using the EOQ & EPQ model.
Answer: Minimize the total annual costs of ordering and holding inventory
by varying the order quantity.
◍ Risk Mitigation.
Answer: Reduce the impact or likelihood of the risk occurring. By making
an early investment or taking an early action, the team can minimize the
impact of the risk should it occur
◍ Product-oriented layout.
, Answer: Characterized by high demand for the same or similar products.
Also called Sequential Layout.
◍ Employee Empowerment.
Answer: Defined as involving employees in every step--from product
design, to process design, and system design. Creating a workforce of
empowered employees can improve employee morale, organizational
efficiency, product and service quality, and ultimately lead to higher
customer satisfaction.
◍ Six Sigma: Define.
Answer: In this stage you _____ the problem or improvement opportunity.
This stage includes: Project Charter, Voice of the customer, Value Stream
Mapping.
◍ Effective capacity.
Answer: The maximum capacity given the product mix, equipment
changeovers, and scheduled downtime of the production schedule. Always
less than design capacity.
◍ Planning Activities (Process #2 - Iterative).
Answer: Document customer needs, estimate resource, scope, budget,
schedule, WBS (Work Breakdown Structure), Network Diagram, activity
list, and writing plan for orgs to execute
◍ Supplies.
Answer: Parts or materials are used to support the production process but
not usually a component of the product. These items, such as lubricant and
cutting tools, are consumed in the production process.
◍ Reliability.
Answer: Ability to perform the promised service dependably and accurately.
◍ Medium-range Forecasts (operations planning).
Answer: Forecasts and operations planning that typically extend 6 to 18
months into the future
, ◍ Final Assembly Schedule.
Answer: An exact statement of the _____ products that are to be assembled.
____________ is stated on a daily basis, but most often goes only about a
week into the future
◍ 0-100 Rule.
Answer: Every task is marked as 0% completed until it is finished, then
marked as 100%
◍ Dependent demand.
Answer: Usually demand for an item that is generated by a company's
production process.
◍ Technical risk.
Answer: Technology availability and cost, complexity of the technical
requirements, performance and reliability, quality, project requirements,
costs, etc.
◍ Conveyance kanban, or C-kanban.
Answer: A digital signal or electronic authorization to move a container of
parts or replenishment of materials. E-kanban can also be used to authorize
the production of parts or subassemblies. This is usually achieved by
scanning barcodes with a mobile app or digital device to alert necessary
parties of the materials needed.
◍ Perceived Quality.
Answer: The image, advertising, or brand name of a product.
◍ Critical chain project management (CCPM).
Answer: Work each resource is expected to complete is checked to verify
that the resource will be capable and available when needed. Time buffers
are built into the schedule to handle situations when the critical resources
fall behind or aren't available
◍ Top-down methods.
Answer: Ratio & Approtion
IMPLEMENTATION ASSESSMENT
COMPREHENSIVE STUDY GUIDE 2026 FULL
QUESTIONS AND SOLUTIONS GRADED A+
◍ Process-oriented layout.
Answer: Characterized by the production of many different products with
the same equipment and low volume of any individual product. Also called
Functional Layout.
◍ Adjustment.
Answer: Adds or reduce capacity in small or large amounts as consumer
demand changes; triggered by major changes to process or system
◍ Scatter Plot (diagrams).
Answer: Displays data as a relationship to show the correlation between two
variables.
◍ Dual Card Kanban.
Answer: The two-kanban system, which combines the C-kanban and the
P-kanban, is known as a dual-card kanban system. Its major advantage over
single-card kanban is that it allows greater control over production, as well
as over inventory, because both production and withdrawal of inventory are
directly connected to need.
◍ Survey Method.
Answer: Using questionnaires, phone interviews, or the internet to solicit
info to determine forecast
◍ Value Stream Mapping.
Answer: A Technique used to analyze the flow of materials, ideas, and
, information to understand how processes function.
◍ Crosby.
Answer: Used the phrase "Do it right the first time."Wrote a book in 1979
entitled "Quality is Free" Concept of zero defects as a measurable object
Emphasized the importance of considering all costs of quality
◍ Capacity.
Answer: A measure of an organization's ability to sustainably provide
customers with the demanded services or goods in the amount requested and
in a timely manner, given current resources. Capacity also describes an
organization's maximum sustainable rate of production.
◍ Variation to bottom-up approach.
Answer: Templates (use data from prior projects for each activity)
◍ Risk Avoidance.
Answer: During our planning, the team identifies the risk and sets a path to
avoid the risk
◍ Constraint.
Answer: Any resource whose capacity is less than or equal to demand for
that resource
◍ Reserve Capacity.
Answer: When a company stores, or pays another company to store, excess
inventory to be used for unexpected demand
◍ The goal of firms using the EOQ & EPQ model.
Answer: Minimize the total annual costs of ordering and holding inventory
by varying the order quantity.
◍ Risk Mitigation.
Answer: Reduce the impact or likelihood of the risk occurring. By making
an early investment or taking an early action, the team can minimize the
impact of the risk should it occur
◍ Product-oriented layout.
, Answer: Characterized by high demand for the same or similar products.
Also called Sequential Layout.
◍ Employee Empowerment.
Answer: Defined as involving employees in every step--from product
design, to process design, and system design. Creating a workforce of
empowered employees can improve employee morale, organizational
efficiency, product and service quality, and ultimately lead to higher
customer satisfaction.
◍ Six Sigma: Define.
Answer: In this stage you _____ the problem or improvement opportunity.
This stage includes: Project Charter, Voice of the customer, Value Stream
Mapping.
◍ Effective capacity.
Answer: The maximum capacity given the product mix, equipment
changeovers, and scheduled downtime of the production schedule. Always
less than design capacity.
◍ Planning Activities (Process #2 - Iterative).
Answer: Document customer needs, estimate resource, scope, budget,
schedule, WBS (Work Breakdown Structure), Network Diagram, activity
list, and writing plan for orgs to execute
◍ Supplies.
Answer: Parts or materials are used to support the production process but
not usually a component of the product. These items, such as lubricant and
cutting tools, are consumed in the production process.
◍ Reliability.
Answer: Ability to perform the promised service dependably and accurately.
◍ Medium-range Forecasts (operations planning).
Answer: Forecasts and operations planning that typically extend 6 to 18
months into the future
, ◍ Final Assembly Schedule.
Answer: An exact statement of the _____ products that are to be assembled.
____________ is stated on a daily basis, but most often goes only about a
week into the future
◍ 0-100 Rule.
Answer: Every task is marked as 0% completed until it is finished, then
marked as 100%
◍ Dependent demand.
Answer: Usually demand for an item that is generated by a company's
production process.
◍ Technical risk.
Answer: Technology availability and cost, complexity of the technical
requirements, performance and reliability, quality, project requirements,
costs, etc.
◍ Conveyance kanban, or C-kanban.
Answer: A digital signal or electronic authorization to move a container of
parts or replenishment of materials. E-kanban can also be used to authorize
the production of parts or subassemblies. This is usually achieved by
scanning barcodes with a mobile app or digital device to alert necessary
parties of the materials needed.
◍ Perceived Quality.
Answer: The image, advertising, or brand name of a product.
◍ Critical chain project management (CCPM).
Answer: Work each resource is expected to complete is checked to verify
that the resource will be capable and available when needed. Time buffers
are built into the schedule to handle situations when the critical resources
fall behind or aren't available
◍ Top-down methods.
Answer: Ratio & Approtion
