WGU C857 SOFTWARE QUALITY
ASSURANCE ACTUAL EXAM PAPER 2026
QUESTIONS WITH ANSWERS GRADED A+
◍ Software Quality Assurance (SQA).
Answer: is a collection of activities during software development that focus
on increasing thequality of the software being produced
◍ What is the difference between a bug and a defect?.
Answer: A bug is found during development, while a defect is found during
testing.
◍ STAKEHOLDER EXPECTATIONS.
Answer: *UPOD - Under Promise, Over Deliver*Be reasonable.*Keep in
mind that unexpected problems willoccur
◍ What is ad-hoc testing?.
Answer: Unstructured testing without documentation, often informal.
◍ Software Quality Models.
Answer: to help us do a better job of saying when we have it
◍ Why do we do a review?.
Answer: Stated goals:Identify components or areas that
needimprovementIdentify components or areas that don't
needimprovementFind specific errors or defectsEnforce organizational
standards;Unstated goals:InformationalEducationalOften the fastest way to
learn!
◍ What is Selenium?.
Answer: ■ An open-source web testing framework.
◍ What is smoke testing?.
, Answer: Smoke testing verifies that core functionality works before deeper
testing begins.
◍ How does automation fit into CI/CD?.
Answer: Automated tests run on each build to provide rapid feedback.
◍ How would you test an ATM machine?.
Answer: By testing authentication, transactions, error handling, and security
scenarios.
◍ What is a product backlog?.
Answer: A prioritized list of features, enhancements, and fixes for the
product.
◍ A (code) review.
Answer: A (code) review is a group meeting whose purpose is to evaluate
one or more softwareartifact(s)
◍ What would you do if testing time is cut in half?.
Answer: Focus on critical paths and high-risk areas.
◍ How do you deal with uncertainty?.
Answer: By testing assumptions and maintaining flexibility.
◍ What is a showstopper defect?.
Answer: A critical defect with no workaround that prevents further testing or
usage.
◍ What is Quality?.
Answer: satisfying the customer
◍ What are common HTTP success codes?.
Answer: 200 (OK), 201 (Created), 204 (No Content).
◍ How would you test a checkout flow?.
Answer: By validating payment methods, error handling, order
confirmation, and data accuracy.
◍ Costs of Quality.
, Answer: We pay for quality in two ways: 1- Quality of conformance 2- cast
of per good unite of product
◍ How would you test a dashboard?.
Answer: By validating data accuracy, refresh behavior, and UI
responsiveness.
◍ What's a software artifact?.
Answer: oftware artifacts include both the code itself, plus all associated
project artifacts created duringdevelopment of that piece of code.:So these
are all software artifacts:◦ Requirements document◦ Specification document◦
Design document◦ Test plan◦ User manual◦ Interface sketches◦ Actual
software, i.e. code!
◍ Quality Assurance.
Answer: is about work process, Quality assurance is the set of activities
needed to establish and continuously improve processesthat ensure a product
confirms to technical requirements
◍ CLASSES OF STAKEHOLDER.
Answer: In software development, the split is usuallybetween technical and
non-technicalstakeholders.
◍ PEOPLE SKILLS.
Answer: People skills are also something that can be learned.*No matter
what field you end up in, people skills will serve you well.
◍ reviews subdivide into two types:.
Answer: ◦ Walkthroughs◦ Inspections
◍ What is priority?.
Answer: Priority indicates how urgently a defect should be fixed based on
business impact.
◍ Industry Standards.
Answer: *IEEE Standards*ISO 9000
◍ How do you prioritize defects?.
, Answer: By evaluating severity, user impact, business risk, and release
timelines.
◍ What if there is no time for regression testing?.
Answer: Test high-risk areas and document risks.
◍ KINDS OF STAKEHOLDERS.
Answer: Customers ,Users, Project Management ,Upper Management
,Developers ,testers, Support staff, Assessors
◍ What do you add to a Selenium command to make it wait?.
Answer: Wait / pause
◍ You find a bug right before release. What do you do?.
Answer: Report it immediately, assess severity, communicate risk.
◍ Different types of reviews.
Answer: ◦ Formal vs. informal◦ Technical vs. managerial
◍ Three General Principles of QA.
Answer: Know what you are doing?◦ What is being built?◦ How is it being
built?Know what you should be doing? ◦ What are the requirements?◦ What
is the schedule?Know how to measure the difference
◍ Quality Control.
Answer: is about work product, Quality control is repeating a set of quality
processes established by quality assurance
◍ WHAT IS A STAKEHOLDER?.
Answer: A stakeholder is any person who has a direct interest in the product.
The specific kind of interest may vary based on the person and their role.
◍ How would you test a form?.
Answer: Valid inputs, invalid inputs, field limits, error messages, UI
alignment, accessibility.
◍ What is scalability testing?.
Answer: Testing the system's ability to handle growth in users or data.
ASSURANCE ACTUAL EXAM PAPER 2026
QUESTIONS WITH ANSWERS GRADED A+
◍ Software Quality Assurance (SQA).
Answer: is a collection of activities during software development that focus
on increasing thequality of the software being produced
◍ What is the difference between a bug and a defect?.
Answer: A bug is found during development, while a defect is found during
testing.
◍ STAKEHOLDER EXPECTATIONS.
Answer: *UPOD - Under Promise, Over Deliver*Be reasonable.*Keep in
mind that unexpected problems willoccur
◍ What is ad-hoc testing?.
Answer: Unstructured testing without documentation, often informal.
◍ Software Quality Models.
Answer: to help us do a better job of saying when we have it
◍ Why do we do a review?.
Answer: Stated goals:Identify components or areas that
needimprovementIdentify components or areas that don't
needimprovementFind specific errors or defectsEnforce organizational
standards;Unstated goals:InformationalEducationalOften the fastest way to
learn!
◍ What is Selenium?.
Answer: ■ An open-source web testing framework.
◍ What is smoke testing?.
, Answer: Smoke testing verifies that core functionality works before deeper
testing begins.
◍ How does automation fit into CI/CD?.
Answer: Automated tests run on each build to provide rapid feedback.
◍ How would you test an ATM machine?.
Answer: By testing authentication, transactions, error handling, and security
scenarios.
◍ What is a product backlog?.
Answer: A prioritized list of features, enhancements, and fixes for the
product.
◍ A (code) review.
Answer: A (code) review is a group meeting whose purpose is to evaluate
one or more softwareartifact(s)
◍ What would you do if testing time is cut in half?.
Answer: Focus on critical paths and high-risk areas.
◍ How do you deal with uncertainty?.
Answer: By testing assumptions and maintaining flexibility.
◍ What is a showstopper defect?.
Answer: A critical defect with no workaround that prevents further testing or
usage.
◍ What is Quality?.
Answer: satisfying the customer
◍ What are common HTTP success codes?.
Answer: 200 (OK), 201 (Created), 204 (No Content).
◍ How would you test a checkout flow?.
Answer: By validating payment methods, error handling, order
confirmation, and data accuracy.
◍ Costs of Quality.
, Answer: We pay for quality in two ways: 1- Quality of conformance 2- cast
of per good unite of product
◍ How would you test a dashboard?.
Answer: By validating data accuracy, refresh behavior, and UI
responsiveness.
◍ What's a software artifact?.
Answer: oftware artifacts include both the code itself, plus all associated
project artifacts created duringdevelopment of that piece of code.:So these
are all software artifacts:◦ Requirements document◦ Specification document◦
Design document◦ Test plan◦ User manual◦ Interface sketches◦ Actual
software, i.e. code!
◍ Quality Assurance.
Answer: is about work process, Quality assurance is the set of activities
needed to establish and continuously improve processesthat ensure a product
confirms to technical requirements
◍ CLASSES OF STAKEHOLDER.
Answer: In software development, the split is usuallybetween technical and
non-technicalstakeholders.
◍ PEOPLE SKILLS.
Answer: People skills are also something that can be learned.*No matter
what field you end up in, people skills will serve you well.
◍ reviews subdivide into two types:.
Answer: ◦ Walkthroughs◦ Inspections
◍ What is priority?.
Answer: Priority indicates how urgently a defect should be fixed based on
business impact.
◍ Industry Standards.
Answer: *IEEE Standards*ISO 9000
◍ How do you prioritize defects?.
, Answer: By evaluating severity, user impact, business risk, and release
timelines.
◍ What if there is no time for regression testing?.
Answer: Test high-risk areas and document risks.
◍ KINDS OF STAKEHOLDERS.
Answer: Customers ,Users, Project Management ,Upper Management
,Developers ,testers, Support staff, Assessors
◍ What do you add to a Selenium command to make it wait?.
Answer: Wait / pause
◍ You find a bug right before release. What do you do?.
Answer: Report it immediately, assess severity, communicate risk.
◍ Different types of reviews.
Answer: ◦ Formal vs. informal◦ Technical vs. managerial
◍ Three General Principles of QA.
Answer: Know what you are doing?◦ What is being built?◦ How is it being
built?Know what you should be doing? ◦ What are the requirements?◦ What
is the schedule?Know how to measure the difference
◍ Quality Control.
Answer: is about work product, Quality control is repeating a set of quality
processes established by quality assurance
◍ WHAT IS A STAKEHOLDER?.
Answer: A stakeholder is any person who has a direct interest in the product.
The specific kind of interest may vary based on the person and their role.
◍ How would you test a form?.
Answer: Valid inputs, invalid inputs, field limits, error messages, UI
alignment, accessibility.
◍ What is scalability testing?.
Answer: Testing the system's ability to handle growth in users or data.
