Name: Score:
20 Multiple choice questions
Definition 1 of 20
Which action would the nurse manager take after determining that a nurse has an inability?
Select all that apply. One, some, or all responses may be correct.
A. Determining if the issue is related to motivation or knowledge
B. Waiting for the nurse to ask for help
C. Discussing the documented issues with the nurse
D. Collaborating with the unit educator to address the problem
E. Arranging for a disciplinary meeting with human resources
A. Using a sense of humor
B. Providing praise and affirmation
C. Communicating clear boundaries and consequences
E. Arranging for education and training
A. Determining if the issue is related to motivation or knowledge
C. Discussing the documented issues with the nurse
D. Collaborating with the unit educator to address the problem
A. Providing resources for them to voluntarily seek treatment
A. Documenting all concerning events as they occur
Definition 2 of 20
Which resource would best help a newly licensed registered nurse determine their obligation
to report a suspected substance use by a colleague?
A. Hospital policy manual
B. Legal nursing online forum
C. Nursing leadership textbook
D. State board of nursing website
C. "I believe the other nurses think you had poor training."
C. An experienced nurse who has failed to recognize abnormal vital signs on more than
one occasion
A. Submitting progress reports to the state and program
D. State board of nursing website
, Definition 3 of 20
Which statement by a nurse represents incivility?
A. "You need to give more details in our handoffs."
B. "I think the patient wouldn't have fallen if you rounded hourly."
C. "I believe the other nurses think you had poor training."
D. "You're going to lose friends if you keep gossiping."
A. Using a sense of humor
B. Providing praise and affirmation
C. Communicating clear boundaries and consequences
E. Arranging for education and training
C. "I believe the other nurses think you had poor training."
A. Documenting all concerning events as they occur
D. Assist with their medication administration
Definition 4 of 20
Which instruction by the manager may be harassment?
A. Nurses are told to avoid strong perfumes or body odor.
B. Male nurses are told to use chaperones to avoid sexual allegations by patients.
C. Female nurses are told not to flush feminine hygiene products.
D. Catholic nurses are told that meat-free options are available in the cafeteria on Fridays.
B. Taking supplies for home use
C. Willfully harming a patient
E. Striking a co-worker
B. Male nurses are told to use chaperones to avoid sexual allegations by patients.
B. Calling out the behavior and asking them to stop
B. "Recently has been late to shift report a lot"
D. "Shows up wearing wrinkled and mismatched scrubs"
20 Multiple choice questions
Definition 1 of 20
Which action would the nurse manager take after determining that a nurse has an inability?
Select all that apply. One, some, or all responses may be correct.
A. Determining if the issue is related to motivation or knowledge
B. Waiting for the nurse to ask for help
C. Discussing the documented issues with the nurse
D. Collaborating with the unit educator to address the problem
E. Arranging for a disciplinary meeting with human resources
A. Using a sense of humor
B. Providing praise and affirmation
C. Communicating clear boundaries and consequences
E. Arranging for education and training
A. Determining if the issue is related to motivation or knowledge
C. Discussing the documented issues with the nurse
D. Collaborating with the unit educator to address the problem
A. Providing resources for them to voluntarily seek treatment
A. Documenting all concerning events as they occur
Definition 2 of 20
Which resource would best help a newly licensed registered nurse determine their obligation
to report a suspected substance use by a colleague?
A. Hospital policy manual
B. Legal nursing online forum
C. Nursing leadership textbook
D. State board of nursing website
C. "I believe the other nurses think you had poor training."
C. An experienced nurse who has failed to recognize abnormal vital signs on more than
one occasion
A. Submitting progress reports to the state and program
D. State board of nursing website
, Definition 3 of 20
Which statement by a nurse represents incivility?
A. "You need to give more details in our handoffs."
B. "I think the patient wouldn't have fallen if you rounded hourly."
C. "I believe the other nurses think you had poor training."
D. "You're going to lose friends if you keep gossiping."
A. Using a sense of humor
B. Providing praise and affirmation
C. Communicating clear boundaries and consequences
E. Arranging for education and training
C. "I believe the other nurses think you had poor training."
A. Documenting all concerning events as they occur
D. Assist with their medication administration
Definition 4 of 20
Which instruction by the manager may be harassment?
A. Nurses are told to avoid strong perfumes or body odor.
B. Male nurses are told to use chaperones to avoid sexual allegations by patients.
C. Female nurses are told not to flush feminine hygiene products.
D. Catholic nurses are told that meat-free options are available in the cafeteria on Fridays.
B. Taking supplies for home use
C. Willfully harming a patient
E. Striking a co-worker
B. Male nurses are told to use chaperones to avoid sexual allegations by patients.
B. Calling out the behavior and asking them to stop
B. "Recently has been late to shift report a lot"
D. "Shows up wearing wrinkled and mismatched scrubs"
