DIRECT SUPPORT LATEST
PROFESSIONAL (DSP)
TRAINING YEAR 1 EXAM
Which is an example of nonverbal communication? - ANSWERS-Using
facial expressions and gestures to make a request
What is one thing that may get in the way of an individual being
understood? - ANSWERS-An individual's hearing loss
Ways to support communication during daily routines include: -
ANSWERS-Sitting and speaking with an individual after dinner
If an individual has poor muscle control, how might it affect their
speech? - ANSWERS-They may make sounds that are not clear
Which is an example of verbal communication? - ANSWERS-An
individual response "Hello" to a greeting
When managing conflict, it is important to: - ANSWERS-Separate the
person from the problem
END OF
PAGE
1
, DIRECT SUPPORT LATEST
PROFESSIONAL (DSP)
TRAINING YEAR 1 EXAM
An "I" statement describes a problem: - ANSWERS-Form your own
point of view
When discussing a difficult problem with a co-worker: - ANSWERS-
Don't interrupt the person who is talking
An individual makes loud noises to get attention from the staff. This is
an example of using behavior to: - ANSWERS-Communicate a need or
desire to other people
In order to understand what an individual wants or needs, a DSP must: -
ANSWERS-Observe the individual's behavior
The "communicative intent" of a behavior is: - ANSWERS-What the
behavior or action tells us
To understand what an individual engaged in challenging behaviors is
trying to communicate, the DSP should try to: - ANSWERS-Think about
what happened before and after the behavior and what the individual got
form the behavior
END OF
PAGE
2
, DIRECT SUPPORT LATEST
PROFESSIONAL (DSP)
TRAINING YEAR 1 EXAM
In order to support an individual's positive behavior, a DSP's behavior
should be: - ANSWERS-Thoughtful and respectful
When individuals with challenging behaviors are placed in a group of
people without challenging behaviors, the behavior often improves
because the individuals: - ANSWERS-Learn how to behave from their
peers
Challenging behavior usually is: - ANSWERS-An attempt to
communicate
In order to encourage positive behavior, the physical setting of an
environment should be: - ANSWERS-Organized for easy access
A social setting that can lead to more positive behaviors includes: -
ANSWERS-Same-age peers and support for positive interaction
END OF
PAGE
3
PROFESSIONAL (DSP)
TRAINING YEAR 1 EXAM
Which is an example of nonverbal communication? - ANSWERS-Using
facial expressions and gestures to make a request
What is one thing that may get in the way of an individual being
understood? - ANSWERS-An individual's hearing loss
Ways to support communication during daily routines include: -
ANSWERS-Sitting and speaking with an individual after dinner
If an individual has poor muscle control, how might it affect their
speech? - ANSWERS-They may make sounds that are not clear
Which is an example of verbal communication? - ANSWERS-An
individual response "Hello" to a greeting
When managing conflict, it is important to: - ANSWERS-Separate the
person from the problem
END OF
PAGE
1
, DIRECT SUPPORT LATEST
PROFESSIONAL (DSP)
TRAINING YEAR 1 EXAM
An "I" statement describes a problem: - ANSWERS-Form your own
point of view
When discussing a difficult problem with a co-worker: - ANSWERS-
Don't interrupt the person who is talking
An individual makes loud noises to get attention from the staff. This is
an example of using behavior to: - ANSWERS-Communicate a need or
desire to other people
In order to understand what an individual wants or needs, a DSP must: -
ANSWERS-Observe the individual's behavior
The "communicative intent" of a behavior is: - ANSWERS-What the
behavior or action tells us
To understand what an individual engaged in challenging behaviors is
trying to communicate, the DSP should try to: - ANSWERS-Think about
what happened before and after the behavior and what the individual got
form the behavior
END OF
PAGE
2
, DIRECT SUPPORT LATEST
PROFESSIONAL (DSP)
TRAINING YEAR 1 EXAM
In order to support an individual's positive behavior, a DSP's behavior
should be: - ANSWERS-Thoughtful and respectful
When individuals with challenging behaviors are placed in a group of
people without challenging behaviors, the behavior often improves
because the individuals: - ANSWERS-Learn how to behave from their
peers
Challenging behavior usually is: - ANSWERS-An attempt to
communicate
In order to encourage positive behavior, the physical setting of an
environment should be: - ANSWERS-Organized for easy access
A social setting that can lead to more positive behaviors includes: -
ANSWERS-Same-age peers and support for positive interaction
END OF
PAGE
3
