https://ezto.mheducation.com/hm_life.tpx
Chapter 01 - 14e
Test Bank - Communicating at Work, 14th Edition - Adler
1. Award: 10.00 points
As the workplace and world become more technological, the need for human communication skills
is diminished.
True
False
Communication skills are required for success in high-tech industries.
References
True / False Difficulty: 1 Easy Learning Objective: 01-01 Explain the role
of communication in career success,
providing examples to support your
claims.
1 of 161 11/04/2026, 6:31 pm
,Assignment Print View https://ezto.mheducation.com/hm_life.tpx
2. Award: 10.00 points
A recent survey suggests that many students overestimate their own communication competence
and underestimate the importance of effective communication in the workplace.
True
False
Many students underestimate their need to improve their communication skills.
References
True / False Difficulty: 1 Easy Learning Objective: 01-01 Explain the role
of communication in career success,
providing examples to support your
claims.
2 of 161 11/04/2026, 6:31 pm
,Assignment Print View https://ezto.mheducation.com/hm_life.tpx
3. Award: 10.00 points
Which of the following is not an accurate statement?
With the increasing shift to remote work, employees spend about 20 hours
per week using digital communication tools.
There is a significant difference between communication skills of physicians
with and without malpractice claims.
Workers in high-tech fields do not need good communication skills.
Certified public accountants often cite effective communication as key for
career success.
Metropolitan Police Academy in Washington, DC, blames lack of
communication as potential causes of escalating situations and dangerous
interactions.
No matter which type of position—from an entry level job to a highly technical professional position
—chances are “excellent communication skills” will be listed as a job requirement.
References
Multiple Choice Difficulty: 1 Easy Learning Objective: 01-01 Explain the role
of communication in career success,
providing examples to support your
claims.
3 of 161 11/04/2026, 6:31 pm
,Assignment Print View https://ezto.mheducation.com/hm_life.tpx
4. Award: 10.00 points
Which of the following is not true about individuals communicating in today's organizations?
A lack of effective communication in remote or hybrid work environments
can lead to organizational disconnectedness.
Due to advanced technology, good communication skills are less important
in the 21st century than in they were in the 20th century.
As executive coach Jim Richman has stated, “If I give any advice, it is that
you can never do enough training around your overall communication skills.”
Many recruiters believe that the main factors contributing to job success in
corporate America are the ability to work with others and effective
communication skills.
Many reported medical errors have been attributed to “communication
failures.”
Communication skills are highly important for success in technical careers in the 21st century.
References
Multiple Choice Difficulty: 1 Easy Learning Objective: 01-01 Explain the role
of communication in career success,
providing examples to support your
claims.
4 of 161
11/04/2026, 6:31 pm
Chapter 01 - 14e
Test Bank - Communicating at Work, 14th Edition - Adler
1. Award: 10.00 points
As the workplace and world become more technological, the need for human communication skills
is diminished.
True
False
Communication skills are required for success in high-tech industries.
References
True / False Difficulty: 1 Easy Learning Objective: 01-01 Explain the role
of communication in career success,
providing examples to support your
claims.
1 of 161 11/04/2026, 6:31 pm
,Assignment Print View https://ezto.mheducation.com/hm_life.tpx
2. Award: 10.00 points
A recent survey suggests that many students overestimate their own communication competence
and underestimate the importance of effective communication in the workplace.
True
False
Many students underestimate their need to improve their communication skills.
References
True / False Difficulty: 1 Easy Learning Objective: 01-01 Explain the role
of communication in career success,
providing examples to support your
claims.
2 of 161 11/04/2026, 6:31 pm
,Assignment Print View https://ezto.mheducation.com/hm_life.tpx
3. Award: 10.00 points
Which of the following is not an accurate statement?
With the increasing shift to remote work, employees spend about 20 hours
per week using digital communication tools.
There is a significant difference between communication skills of physicians
with and without malpractice claims.
Workers in high-tech fields do not need good communication skills.
Certified public accountants often cite effective communication as key for
career success.
Metropolitan Police Academy in Washington, DC, blames lack of
communication as potential causes of escalating situations and dangerous
interactions.
No matter which type of position—from an entry level job to a highly technical professional position
—chances are “excellent communication skills” will be listed as a job requirement.
References
Multiple Choice Difficulty: 1 Easy Learning Objective: 01-01 Explain the role
of communication in career success,
providing examples to support your
claims.
3 of 161 11/04/2026, 6:31 pm
,Assignment Print View https://ezto.mheducation.com/hm_life.tpx
4. Award: 10.00 points
Which of the following is not true about individuals communicating in today's organizations?
A lack of effective communication in remote or hybrid work environments
can lead to organizational disconnectedness.
Due to advanced technology, good communication skills are less important
in the 21st century than in they were in the 20th century.
As executive coach Jim Richman has stated, “If I give any advice, it is that
you can never do enough training around your overall communication skills.”
Many recruiters believe that the main factors contributing to job success in
corporate America are the ability to work with others and effective
communication skills.
Many reported medical errors have been attributed to “communication
failures.”
Communication skills are highly important for success in technical careers in the 21st century.
References
Multiple Choice Difficulty: 1 Easy Learning Objective: 01-01 Explain the role
of communication in career success,
providing examples to support your
claims.
4 of 161
11/04/2026, 6:31 pm
