Walmart assessment EXAM || MOST RECENT EXAM ACTUAL
COMPLETE REAL EXAM QUESTIONS AND CORRECT
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A customer/member tries to use a coupon that is only good for full-
priced items to purchase an item that is on sale. She becomes
confused when you explain that she can't use the coupon.
What would you be most and least likely to do?
Most: Apologize for the confusion and explain that the coupon only applies to
full- priced items.
Least:Find your supervisor and ask it he can approve the discount.
Your shift's productivity is slow because one person is not
pulling his share. The rest of the team is getting upset.
What would you be most and least likely to do?
Most: Tell the struggling team member to work faster
because he is holding the team back
Least: Recognize that everyone has a bad day once in a
while Focus on your own work, not someone else's.
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, 4/11/26, 10:23 PM Walmart assessment
A customer/member asks you about a new mobile phone that is
out of stock. You expect to have the phone back in a few days,
but the
customer/member wants it sooner.
What would you be most and least likely to do?
Most: Let her know you have a similar, less expensive
phone in stock. Ask if she would like to learn more
about it.
Least:Apologize and let her know that your store
usually has large stock and will have the phone
available again ven soon.
A coworker did not clean his work area before going home. This
could cause an accident, so you quickly clean up. The next day
you see the coworker.
What would you be most and least likely to do?
Most: Tell him he should be more careful because his work
area could have resulted in an accident
Least: Say nothing to him because the problem has been
taken care of
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