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COMM 205 Final Practice — 20 MCQs With Complete Solutions |
New Update 2026
1. In the post-trust era, people have
A) More trust in businesses than government
B) Less trust in the business community
C) Lost trust in government onlyD) Full trust in corporate leaders
2. The 3 C’s of credibility are:
A) Communication, Character, Care
B) Competence, Care, Character
C) Competence, Communication, Commitment
D) Caring, Compliance, Competence
3. The 'F' in the FAIR test stands for:
A) Fresh
B) Fairness
C) Facts
D) Forward
4. Which domain is part of emotional intelligence (EQ)?
A) Critical thinking
B) Strategic planning
C) Self-management
D) Risk tolerance
5. Emotional hijacking is when:
A) Emotions control your logical thinking
B) You take over someone else's conversation
C) You multitask while listening
D) You solve problems too quickly
6. Active listening includes all EXCEPT:
A) Being attentive
B) Holding judgment
C) Sharing immediately
D) Clarifying
7. Which question type is used to narrow down a broad issue to specific details?
A) Rapport-building
B) Funnel
C) Probing
D) Solution-oriented
8. What causes semantic noise during communication?
COMM 205 Final Practice — 20 MCQs With Complete Solutions |
New Update 2026
1. In the post-trust era, people have
A) More trust in businesses than government
B) Less trust in the business community
C) Lost trust in government onlyD) Full trust in corporate leaders
2. The 3 C’s of credibility are:
A) Communication, Character, Care
B) Competence, Care, Character
C) Competence, Communication, Commitment
D) Caring, Compliance, Competence
3. The 'F' in the FAIR test stands for:
A) Fresh
B) Fairness
C) Facts
D) Forward
4. Which domain is part of emotional intelligence (EQ)?
A) Critical thinking
B) Strategic planning
C) Self-management
D) Risk tolerance
5. Emotional hijacking is when:
A) Emotions control your logical thinking
B) You take over someone else's conversation
C) You multitask while listening
D) You solve problems too quickly
6. Active listening includes all EXCEPT:
A) Being attentive
B) Holding judgment
C) Sharing immediately
D) Clarifying
7. Which question type is used to narrow down a broad issue to specific details?
A) Rapport-building
B) Funnel
C) Probing
D) Solution-oriented
8. What causes semantic noise during communication?
