EXAM STUDY GUIDE QUESTIONS
AND CORRECT SOLUTIONS||100%
GUARANTEED PASS||UPDATED
2026\2027 SYLLABUS||A+
GRADED||<<RECENT VERSION>>
The Minimum Percentages to be trusted using the Normal Trusting Method are: -
ANSWER ✓ *Services:* 70%
*Merchandise:* greater of 30% of retail or 110% of wholsale
*Cash Advances* 100%
Trust deposits must be made within: - ANSWER ✓ 30 days of the end of the
calendar month in which they were received.
If the income in the trust is not sufficient to pay for the funeral goods/services
provided for in the contract, who is responsible for paying the difference to any
third party? - ANSWER ✓ The preneed licensee (establishment)
Mrs. Thomas paid for a Preneed contract on May 4. The total contract amount was
$6734.00. How much will she get back if she cancels the contract on May 30th? -
ANSWER ✓ $6734.00 - a full refund
A consumer is 90 days past due on payments for a pre-need contract. What steps
are required for the funeral home to cancel the contract? - ANSWER ✓ The
funeral home is required to give 30 days' notice to the purchaser
A Preneed licensee fails to deposit funds within the designated time frame. What
offense/penalty may the preneed licensee by subject to? - ANSWER ✓ 3rd degree
felony
, Who is responsible for the activity of a pre-need sales agent? - ANSWER ✓ The
establishment
If a consumer cancels a preneed contract 75 days after execution, how much
money is refunded to the consumer? - ANSWER ✓ They are entitled to a full
refund, though the licensee is entitled to keep any interest earned above the
purchase price.
What percentage must be placed in trust for alternative methods of trusting? -
ANSWER ✓ 90%
If a preneed licensee chooses the method of trusting with a surety bond, they must:
- ANSWER ✓ Request to use it annually with the board
What does not have to be on the GPL? - ANSWER ✓ The funeral home license
number
The ME Commission consists of how many people, and who are they? -
ANSWER ✓ 9 Members:
2 licensed physicians who are active ME's
1 FD
1 State Attorney
1 Public Defender
1 Sheriff
1 County Commissioner
1 Attorney General
1 Secretary of Health
After the NOK has agreed in writing to a specified time for the cremation, how
long does the crematory have to perform the cremation? - ANSWER ✓ Within 48
Hours
What is the minimum size of a funeral home? - ANSWER ✓ 1,250 Square Feet
If you are issued a fine, how long do you have to pay it? - ANSWER ✓ 30 Days
,How long does a funeral home have to hold funeral records? (Both Atneed and
Preneed) - ANSWER ✓ 2 years
How many embalmings does a prep center have to have done in a year to be
considered as a training facility? - ANSWER ✓ 40
How many times does a prep room need to be ventilated in one hour? - ANSWER
✓ 12
For the purpose of rule 69k-5.0016, the net worth of a Preneed Licensee that has
total preneed contracts $100,000 or less: - ANSWER ✓ $10,000 net worth
For the purpose of rule 69k-5.0016, the net worth of a Preneed Licensee that has
total preneed contracts of $100,001 to $200,000: - ANSWER ✓ $20,000 net worth
For the purpose of rule 69k-5.0016, the net worth of a Preneed Licensee that has
total preneed contracts of $200,001 to $400,000 - ANSWER ✓ $40,000 net worth
For the purpose of rule 69k-5.0016, the net worth of a Preneed Licensee that has
total preneed contracts of $400,001 to $600,000 - ANSWER ✓ $60,000 net worth
For the purpose of rule 69k-5.0016, the net worth of a Preneed Licensee that has
total preneed contracts of $600,001 to $800,000 - ANSWER ✓ $80,000 net worth
For the purpose of rule 69k-5.0016, the net worth of a Preneed Licensee that has
total preneed contracts in excess of $800,000 - ANSWER ✓ $100,000 net worth
How long is a temporary preneed sales agent license valid? - ANSWER ✓ 120
days
How long is a preneed sales agent appointment valid when appointed by a preneed
licensee? - ANSWER ✓ 2 years
A preneed agent has her licensed taken away, how long does the COA
establishment in which she was an agent for have to notify the state? - ANSWER
✓ Within 30 days
, Everyone who sells preneed must be licensed as a preneed sales agent, except: -
ANSWER ✓ Funeral directors
Each person who engages in preneed sales of funeral or burial merchandise shall
determine, and notify the purchaser in writing prior to the completion of the
contract, that: - ANSWER ✓ The merchandise being considered for purchase will
be accepted in the cemetery of the purchaser's choice.
All cemeteries must abide by these rules except for:
1 of 2 - ANSWER ✓ Religious cemeteries with less then 5 acres & only single
depth spaces, County & Municipal cemeteries, community & nonprofit
associations with only single level spaces & do not sell burial space or
merchandise
All cemeteries must abide by these rules except for:
2 of 2 - ANSWER ✓ Columbarium of less then 1/2 acre owned by a religious
group and subject to local govt zoning, family cemeteries that do not sell
merchandise, mausoleum consisting of 2 acres or less and owned by a religious
group
What investigations and mediation procedures do an exempted cemetery must
submit to if a consumer complains: - ANSWER ✓ 1.) make every effort to resolve
the complaint
2.) if not resolved the cemetery must advise of the right to seek investigation &
mediation
3.) If the department gets a complainant they shall try to resolve by phone with
both parties
4.) if not resolved the department must conduct an investigation & mediate the
complaint
5.) if department investigates charge $300 for services
6.) if not resolved a fine can be issued
Can a cemetery deny space because of race, creed, marital status, sex, national
origin, or color? - ANSWER ✓ No