ACTUAL EXAM QUESTIONS & ANSWERS 400
VERIFIED QUESTIONS & DETAILED RATIONALES
FOR TOP PERFORMANCE
1. Which of the following best defines organizational behavior?
A. Study of financial systems
B. Study of human behavior in organizations
C. Study of market trends
D. Study of economic policies
B
Organizational behavior focuses on how individuals and groups act within
organizations.
2. What is the primary goal of organizational behavior?
A. Increase profits only
B. Improve employee satisfaction and performance
C. Reduce taxes
D. Eliminate competition
B
OB aims to enhance effectiveness by improving both performance and employee well-
being.
3. Which discipline contributes to organizational behavior?
A. Biology
B. Astronomy
C. Psychology
D. Geology
C
Psychology helps understand individual behavior and mental processes.
4. What does attitude refer to?
A. Physical strength
B. Emotional response to objects or situations
C. Salary level
D. Work experience
B
Attitude reflects feelings, beliefs, and behavioral intentions.
5. Which component is NOT part of attitude?
A. Cognitive
B. Affective
C. Behavioral
D. Financial
D
Attitudes consist of cognitive, affective, and behavioral components.
6. Job satisfaction refers to:
A. Salary increase
, B. Positive feeling about one’s job
C. Promotion rate
D. Working hours
B
Job satisfaction is an emotional response to one's job.
7. What is perception?
A. Salary calculation
B. Process of interpreting sensory information
C. Writing reports
D. Managing finances
B
Perception shapes how individuals interpret their environment.
8. Attribution theory explains:
A. Salary allocation
B. How people explain causes of behavior
C. Organizational structure
D. Leadership styles
B
It focuses on how individuals interpret events and assign causes.
9. Which bias occurs when we judge others based on our own traits?
A. Halo effect
B. Projection bias
C. Recency bias
D. Anchoring bias
B
Projection bias involves attributing one’s own characteristics to others.
10. Learning is defined as:
A. Temporary behavior change
B. Permanent change in behavior due to experience
C. Genetic adaptation
D. Emotional reaction
B
Learning involves lasting behavioral change from experience.
11. Which theory emphasizes rewards and punishments?
A. Social learning theory
B. Reinforcement theory
C. Equity theory
D. Expectancy theory
B
Reinforcement theory focuses on consequences shaping behavior.
12. Positive reinforcement involves:
A. Removing rewards
B. Adding punishment
C. Adding desirable stimulus
D. Ignoring behavior
, C
It strengthens behavior by rewarding it.
13. Personality refers to:
A. Income level
B. Stable patterns of behavior and thinking
C. Education level
D. Job title
B
Personality is a consistent pattern of traits.
14. The Big Five model includes all EXCEPT:
A. Openness
B. Conscientiousness
C. Intelligence
D. Extraversion
C
Intelligence is not part of the Big Five traits.
15. High conscientiousness is linked to:
A. Poor performance
B. High reliability and organization
C. Laziness
D. Aggression
B
Conscientious individuals are dependable and disciplined.
16. Motivation is:
A. Salary increase
B. Internal drive to achieve goals
C. Job rotation
D. Promotion
B
Motivation directs effort toward goals.
17. Maslow’s hierarchy starts with:
A. Esteem needs
B. Safety needs
C. Physiological needs
D. Self-actualization
C
Basic survival needs are the foundation.
18. Herzberg’s two-factor theory includes:
A. Rewards and penalties
B. Hygiene and motivators
C. Needs and wants
D. Inputs and outputs
B
Hygiene factors prevent dissatisfaction; motivators increase satisfaction.
19. Equity theory focuses on:
A. Equality in law
, B. Fairness in resource distribution
C. Financial audits
D. Leadership styles
B
Employees compare their input-output ratios to others.
20. Expectancy theory involves:
A. Effort-performance-reward relationship
B. Job design
C. Salary structures
D. Leadership power
A
Motivation depends on expected outcomes.
21. Leadership is:
A. Authority only
B. Ability to influence others
C. Financial control
D. Rule enforcement
B
Leadership is about influencing behavior.
22. Transformational leaders:
A. Focus on routine tasks
B. Inspire and motivate change
C. Avoid risks
D. Ignore employees
B
They create vision and inspire followers.
23. Transactional leadership focuses on:
A. Inspiration
B. Rewards and punishments
C. Innovation
D. Creativity
B
It is based on exchanges between leader and followers.
24. Communication is:
A. Data storage
B. Transfer of meaning
C. Financial reporting
D. Planning
B
Effective communication ensures shared understanding.
25. Noise in communication refers to:
A. Loud sound
B. Any barrier to understanding
C. Music
D. Talking