WGU D640 AON2 Task 1 |Passed on First Attempt |Latest Update with
Complete Solution
Veronica Dominguez | 012259363
B.S. Business: Communications AON Task 1
Giving, Receiving and Incorporating Feedback - D640 Joseph Guynes
06 May 2026
The following table uses the SBI (Situation–Behavior–Impact) framework to analyze a
dissonance in communication that occurred during a team meeting. It outlines how the supervisor’s lack
of effort in adapting to the communication styles of the team affected team members’ ability to engage
with and understand the presented material.
Situation Behavior Impact
During the Monday team meeting, The supervisor used technical This made it difficult for team
the supervisor presented a new jargon, complex language, and members to process the
project strategy to the team, which spoke too fast throughout the information, and many likely felt
included members from diverse entire presentation without confused about how to engage in
cultural backgrounds. checking if the team was the meeting.
following.
The presentation included unfamiliar
terms and concepts that weren’t
explained or broken down.
The overall experience of the
meeting was defined by the
supervisor behaving in a hasty and
inconsiderate manner. His high- The supervisor did not invite any This made the environment feel
context approach infers that questions or feedback from the closed off, and most team
everyone knows what is being team. They did not offer members did not feel comfortable
talked about, and speaking quickly definitions or context to the speaking up.
made the meeting feel rushed. language the used, either. This
behavior assumes that the As a result, several team members
The team would like to address how supervisor did not consider the did not understand key parts of the
they were impacted by the meeting diverse backgrounds of the team. strategy, which affected their ability
to better communicate with each to contribute meaningfully.
other.
Complete Solution
Veronica Dominguez | 012259363
B.S. Business: Communications AON Task 1
Giving, Receiving and Incorporating Feedback - D640 Joseph Guynes
06 May 2026
The following table uses the SBI (Situation–Behavior–Impact) framework to analyze a
dissonance in communication that occurred during a team meeting. It outlines how the supervisor’s lack
of effort in adapting to the communication styles of the team affected team members’ ability to engage
with and understand the presented material.
Situation Behavior Impact
During the Monday team meeting, The supervisor used technical This made it difficult for team
the supervisor presented a new jargon, complex language, and members to process the
project strategy to the team, which spoke too fast throughout the information, and many likely felt
included members from diverse entire presentation without confused about how to engage in
cultural backgrounds. checking if the team was the meeting.
following.
The presentation included unfamiliar
terms and concepts that weren’t
explained or broken down.
The overall experience of the
meeting was defined by the
supervisor behaving in a hasty and
inconsiderate manner. His high- The supervisor did not invite any This made the environment feel
context approach infers that questions or feedback from the closed off, and most team
everyone knows what is being team. They did not offer members did not feel comfortable
talked about, and speaking quickly definitions or context to the speaking up.
made the meeting feel rushed. language the used, either. This
behavior assumes that the As a result, several team members
The team would like to address how supervisor did not consider the did not understand key parts of the
they were impacted by the meeting diverse backgrounds of the team. strategy, which affected their ability
to better communicate with each to contribute meaningfully.
other.
