WGU D520- CAPSTONE REFLECTION
PRACTICE EXAMINATION 2026
QUESTIONS WITH ANSWERS GRADED A+
◍ Communication Nonverbal Communication.
Answer: Using appropriate nonverbal cues by responding to situations in a
professional and empathetic manner with all WGU staff and community
stakeholders
◍ HIPAA (Health Insurance Portability and Accountability Act).
Answer: Protects patient privacy and the confidentiality of healthcare
information.
◍ Culturally sensitive care.
Answer: Ask which plant-based proteins the patient currently eats.
◍ Transactional leadership style.
Answer: Focuses on rewards and penalties for achieving or failing to meet
set goals, making incentives a key tool for adoption.
◍ Restorative Practice.
Answer: An alternative to punitive disciplinary practices by focusing on
resolving conflict, repairing harm, equipping students, and healing
relationships
◍ All Individuals Can Learn Reflective Practitioner.
Answer: Seeking and making use of guidance and feedback from their
professional community
◍ Likert's Leadership Systems.
Answer: A framework describing different leadership styles from
exploitative to participative.
,◍ Transactional leadership.
Answer: Leadership based on structured tasks, rewards, and punishments.
◍ Diversity.
Answer: The recruitment strategy targets bilingual staff members to reflect
the diversity of the patient population, which is critical for improving care
quality.
◍ Achievement.
Answer: The manager is setting challenging goals and expressing
confidence in the team, which is aligned with the achievement-oriented
consideration.
◍ Belonging Inclusiveness.
Answer: Creating a healthy, safe, supportive, and respectful environment for
all learners and colleagues
◍ Bias (Conscious or Unconscious).
Answer: Prejudice in favor of or against a person, idea, things, or group,
typically in a way that would be considered unfair
◍ Integrity Reliability.
Answer: Displaying consistent professional behaviors and meeting
expectations
◍ Inclusion.
Answer: Creating, embracing, and maintaining an environment in which an
individual's uniqueness, contributions, and strengths are welcomed and
valued. This includes an explicit commitment to full access for all WGU
employees and students.
◍ When staff is inexperienced.
Answer: The telling style is most appropriate when the team lacks
experience and needs clear, direct instructions.
◍ Communication Digital Advocacy.
Answer: Advocating for equal access to technology in an appropriate
, manner to communicate with others that aligns its legal, ethical, and
professional requirements
◍ Patient Rights.
Answer: Ensuring informed consent, confidentiality, and autonomy in
decision-making.
◍ Storming.
Answer: The stage in Tuckman's theory of group development where the
surgical team is struggling with conflicts and role establishment.
◍ Implement cross-training programs for staff.
Answer: Cross-training helps staff adapt to changing regulations by
developing versatile skills.
◍ Workforce Diversity.
Answer: Creating a healthcare environment that values and reflects the
diversity of patients and employees.
◍ Empathy Respect.
Answer: Respecting the beliefs, values, and talents of others
◍ Belonging Growth-Oriented Assessment.
Answer: Believing all individuals can learn by leading critical discussion
around closing achievement gaps and supporting individual learner needs
◍ Benchmarking.
Answer: Comparing processes and outcomes with best practices in the
industry.
◍ Human resource optimization strategy.
Answer: This strategy focuses on managing staffing levels and skills to meet
healthcare needs.
◍ Professionalism Responsiveness.
Answer: Displaying timely and appropriate responses to all outreach from
WGU staff, community members, and professional stakeholders
◍ Intellectual Courage Critical Thinking.
PRACTICE EXAMINATION 2026
QUESTIONS WITH ANSWERS GRADED A+
◍ Communication Nonverbal Communication.
Answer: Using appropriate nonverbal cues by responding to situations in a
professional and empathetic manner with all WGU staff and community
stakeholders
◍ HIPAA (Health Insurance Portability and Accountability Act).
Answer: Protects patient privacy and the confidentiality of healthcare
information.
◍ Culturally sensitive care.
Answer: Ask which plant-based proteins the patient currently eats.
◍ Transactional leadership style.
Answer: Focuses on rewards and penalties for achieving or failing to meet
set goals, making incentives a key tool for adoption.
◍ Restorative Practice.
Answer: An alternative to punitive disciplinary practices by focusing on
resolving conflict, repairing harm, equipping students, and healing
relationships
◍ All Individuals Can Learn Reflective Practitioner.
Answer: Seeking and making use of guidance and feedback from their
professional community
◍ Likert's Leadership Systems.
Answer: A framework describing different leadership styles from
exploitative to participative.
,◍ Transactional leadership.
Answer: Leadership based on structured tasks, rewards, and punishments.
◍ Diversity.
Answer: The recruitment strategy targets bilingual staff members to reflect
the diversity of the patient population, which is critical for improving care
quality.
◍ Achievement.
Answer: The manager is setting challenging goals and expressing
confidence in the team, which is aligned with the achievement-oriented
consideration.
◍ Belonging Inclusiveness.
Answer: Creating a healthy, safe, supportive, and respectful environment for
all learners and colleagues
◍ Bias (Conscious or Unconscious).
Answer: Prejudice in favor of or against a person, idea, things, or group,
typically in a way that would be considered unfair
◍ Integrity Reliability.
Answer: Displaying consistent professional behaviors and meeting
expectations
◍ Inclusion.
Answer: Creating, embracing, and maintaining an environment in which an
individual's uniqueness, contributions, and strengths are welcomed and
valued. This includes an explicit commitment to full access for all WGU
employees and students.
◍ When staff is inexperienced.
Answer: The telling style is most appropriate when the team lacks
experience and needs clear, direct instructions.
◍ Communication Digital Advocacy.
Answer: Advocating for equal access to technology in an appropriate
, manner to communicate with others that aligns its legal, ethical, and
professional requirements
◍ Patient Rights.
Answer: Ensuring informed consent, confidentiality, and autonomy in
decision-making.
◍ Storming.
Answer: The stage in Tuckman's theory of group development where the
surgical team is struggling with conflicts and role establishment.
◍ Implement cross-training programs for staff.
Answer: Cross-training helps staff adapt to changing regulations by
developing versatile skills.
◍ Workforce Diversity.
Answer: Creating a healthcare environment that values and reflects the
diversity of patients and employees.
◍ Empathy Respect.
Answer: Respecting the beliefs, values, and talents of others
◍ Belonging Growth-Oriented Assessment.
Answer: Believing all individuals can learn by leading critical discussion
around closing achievement gaps and supporting individual learner needs
◍ Benchmarking.
Answer: Comparing processes and outcomes with best practices in the
industry.
◍ Human resource optimization strategy.
Answer: This strategy focuses on managing staffing levels and skills to meet
healthcare needs.
◍ Professionalism Responsiveness.
Answer: Displaying timely and appropriate responses to all outreach from
WGU staff, community members, and professional stakeholders
◍ Intellectual Courage Critical Thinking.
