CNA CHAPTER 1 & 2 VERIFIED QUESTIONS AND ACCURATE
ANSWERS NEWEST 2026/27
Any treatment, intentional or not, that causes harm to a
person's body
Physical abuse
Emotional harm caused by threatening, scaring, humiliating,
intimidating, isolating, or insulting a person, or by treating him
as a child
Psychological abuse
The use of spoken or written words, pictures, or gestures that
threaten, embarrass, or insult a person
Verbal abuse
The forcing of a person to perform or participate in sexual acts
against her will; includes unwanted touching, exposing
oneself, and sharing pornographic material
Sexual abuse
Page | 1
,The improper or illegal use of a person's money, possessions,
property, or other assets
Financial abuse
A threat to harm a person, resulting in the person feeling
fearful that he or she will be harmed
Assault
The intentional touching of a person without her consent
Battery
Physical, sexual, or emotional abuse by spouses, intimate
partners, or family members
Domestic violence
The separation of a person from others against the person's
will
Involuntary seclusion
Verbal, physical, or sexual abuse of staff by other staff
members, residents, or visitors
Page | 2
, Workplace violence
Any unwelcome sexual advance or behavior that creates an
intimidating, hostile, or offensive working environment
Sexual harassment
The failure to provide needed care that results in physical,
mental, or emotional harm to a person
Neglect
The purposeful failure to provide needed care, resulting in
harm to a person
Active neglect
The unintentional failure to provide needed care, resulting in
physical, mental, or emotional harm to a person
Passive neglect
Actions, or failure to act or provide proper care, resulting in
unintended injury to a person
Negligence
Page | 3
ANSWERS NEWEST 2026/27
Any treatment, intentional or not, that causes harm to a
person's body
Physical abuse
Emotional harm caused by threatening, scaring, humiliating,
intimidating, isolating, or insulting a person, or by treating him
as a child
Psychological abuse
The use of spoken or written words, pictures, or gestures that
threaten, embarrass, or insult a person
Verbal abuse
The forcing of a person to perform or participate in sexual acts
against her will; includes unwanted touching, exposing
oneself, and sharing pornographic material
Sexual abuse
Page | 1
,The improper or illegal use of a person's money, possessions,
property, or other assets
Financial abuse
A threat to harm a person, resulting in the person feeling
fearful that he or she will be harmed
Assault
The intentional touching of a person without her consent
Battery
Physical, sexual, or emotional abuse by spouses, intimate
partners, or family members
Domestic violence
The separation of a person from others against the person's
will
Involuntary seclusion
Verbal, physical, or sexual abuse of staff by other staff
members, residents, or visitors
Page | 2
, Workplace violence
Any unwelcome sexual advance or behavior that creates an
intimidating, hostile, or offensive working environment
Sexual harassment
The failure to provide needed care that results in physical,
mental, or emotional harm to a person
Neglect
The purposeful failure to provide needed care, resulting in
harm to a person
Active neglect
The unintentional failure to provide needed care, resulting in
physical, mental, or emotional harm to a person
Passive neglect
Actions, or failure to act or provide proper care, resulting in
unintended injury to a person
Negligence
Page | 3
