TCFP FIRE OFFICER II EXAM PREP 6TH EDITION |HIGH
YIELD QUESTIONS AND ANSWERS | MOST HIGHLY
TESTED QUESTIONS AND WELL VERIFIED ANSWERS |
EXPERT VERIFIED FOR GUARANTEE PASS | ACTUAL
EXAM WITH UPDATED QUESTIONS | REVIEWED AND
RATIONALIZED!!!
When you hear your firefighters using unacceptable language at the station, you
should:
A. immediately correct the behavior
B. write a report
C. report them to the Equal Employment Opportunity commission
D. refer them to the Employee Assistance Program
ANS:<< A. immediately correct the behavior
What action should you take when firefighters continue to form substandard
work caused by personal problems?
A. Encourage them to solve the problem by themselves.
B. Recommend the employee assistance program
C. Recommend career counseling
D. Implement preventive actions.
ANS:<< B. Recommend the employee assistance program
If unsatisfactory behavior continues after an oral reprimand, the next step would
be a(n):
A. written reprimand
B. suspension for an escalating number of days
,C. demotion
D. immediate termination
ANS:<< A. written reprimand
Formal corrective action:
A. is done in writing
B. is an informal, but private, interview
C. determines the cause of substandard performance
D. ends with medical/psychological testing or evaluation
ANS:<< A. is done in writing
Under progressive discipline, punitive action:
A. determines the cause of substandard performance
B. is an informal, but private, interview
C. is conducted prior to counseling
D. could be termination or suspension
ANS:<< D. could be termination or suspension
One of the most effective skill development techniques is:
A. mastery learning
B. equivalence learning
C. formative evaluation
D. remediation
ANS:<< A. mastery learning
The corrective action level of the progressive discipline procedure should
include:
A. informing other supervisors of the outcome
B. written documentation of the facts
C. observing the firefighter for signs of insubordination
D. providing training/education to reinforce the outcome of the preventive action
level
ANS:<< B. written documentation of the facts
A suspension that an employee receives for a second incident is:
,A. informal discipline
B. compliance reinforcement
C. progressive discipline
D. an event not covered by progressive discipline
ANS:<< C. progressive discipline
The primary consideration when preparing for a coaching interview should be
A. scheduling a maximum of one hour
B. arranging to meet away from the firehouse
C. helping the employee improve performance
D. establishing the first step progressive discipline
ANS:<< C. helping the employee improve performance
10. Discipline within a fire company is designed to:
A. delegate additional tasks
B. assign fault
C. move to termination
D. motivate and improve performance
ANS:<< D. motivate and improve performance
Disciplinary actions should be:
A. corrective
B. punitive
C. fault finding
D. subjective
ANS:<< A. corrective
select your answer from choices A through D
Statement 1: Discipline or termination proceedings may be justified when it
becomes apparent that an employee is unable or unwilling to meet the minimum
employment standard.
Statement 2: Failure to discipline or terminate an employee can create an
unsafe environment within the workforce.
Statement 3: Discipline should not be remedial
, A. Statement 1 is true; statements 2 and 3 are false.
B. Statements 1 and 2 are true; statement 3 is false.
C. Statement 1 is false; statements 2 and 3 are true.
D. All three statements are true.
ANS:<< B. Statements 1 and 2 are true; statement 3 is false.
Issuing a reprimand for not submitting a report on time is an example of power
A corrective / coercive
B. identification emulation
C referent / deferred
D. reward / recognition
ANS:<< A corrective / coercive
An acceptable trait of discipline is being:
A. inconsistent
B. arbitrary
C. subjective
D. progressive
ANS:<< D. progressive
Progressive measures such as reprimands used to get employees to meet
departmental standards is :
A. coaching
B. counseling
C. discipline
D. mentoring
ANS:<< C. discipline
When counseling an individual, you should:
A. speak to the employee in private
B. discuss the disciplinary plan to motivate the employee to action
C. praise in private and discipline in public
D. initiate an agreement between the mentor and the employee
ANS:<< A. speak to the employee in private
YIELD QUESTIONS AND ANSWERS | MOST HIGHLY
TESTED QUESTIONS AND WELL VERIFIED ANSWERS |
EXPERT VERIFIED FOR GUARANTEE PASS | ACTUAL
EXAM WITH UPDATED QUESTIONS | REVIEWED AND
RATIONALIZED!!!
When you hear your firefighters using unacceptable language at the station, you
should:
A. immediately correct the behavior
B. write a report
C. report them to the Equal Employment Opportunity commission
D. refer them to the Employee Assistance Program
ANS:<< A. immediately correct the behavior
What action should you take when firefighters continue to form substandard
work caused by personal problems?
A. Encourage them to solve the problem by themselves.
B. Recommend the employee assistance program
C. Recommend career counseling
D. Implement preventive actions.
ANS:<< B. Recommend the employee assistance program
If unsatisfactory behavior continues after an oral reprimand, the next step would
be a(n):
A. written reprimand
B. suspension for an escalating number of days
,C. demotion
D. immediate termination
ANS:<< A. written reprimand
Formal corrective action:
A. is done in writing
B. is an informal, but private, interview
C. determines the cause of substandard performance
D. ends with medical/psychological testing or evaluation
ANS:<< A. is done in writing
Under progressive discipline, punitive action:
A. determines the cause of substandard performance
B. is an informal, but private, interview
C. is conducted prior to counseling
D. could be termination or suspension
ANS:<< D. could be termination or suspension
One of the most effective skill development techniques is:
A. mastery learning
B. equivalence learning
C. formative evaluation
D. remediation
ANS:<< A. mastery learning
The corrective action level of the progressive discipline procedure should
include:
A. informing other supervisors of the outcome
B. written documentation of the facts
C. observing the firefighter for signs of insubordination
D. providing training/education to reinforce the outcome of the preventive action
level
ANS:<< B. written documentation of the facts
A suspension that an employee receives for a second incident is:
,A. informal discipline
B. compliance reinforcement
C. progressive discipline
D. an event not covered by progressive discipline
ANS:<< C. progressive discipline
The primary consideration when preparing for a coaching interview should be
A. scheduling a maximum of one hour
B. arranging to meet away from the firehouse
C. helping the employee improve performance
D. establishing the first step progressive discipline
ANS:<< C. helping the employee improve performance
10. Discipline within a fire company is designed to:
A. delegate additional tasks
B. assign fault
C. move to termination
D. motivate and improve performance
ANS:<< D. motivate and improve performance
Disciplinary actions should be:
A. corrective
B. punitive
C. fault finding
D. subjective
ANS:<< A. corrective
select your answer from choices A through D
Statement 1: Discipline or termination proceedings may be justified when it
becomes apparent that an employee is unable or unwilling to meet the minimum
employment standard.
Statement 2: Failure to discipline or terminate an employee can create an
unsafe environment within the workforce.
Statement 3: Discipline should not be remedial
, A. Statement 1 is true; statements 2 and 3 are false.
B. Statements 1 and 2 are true; statement 3 is false.
C. Statement 1 is false; statements 2 and 3 are true.
D. All three statements are true.
ANS:<< B. Statements 1 and 2 are true; statement 3 is false.
Issuing a reprimand for not submitting a report on time is an example of power
A corrective / coercive
B. identification emulation
C referent / deferred
D. reward / recognition
ANS:<< A corrective / coercive
An acceptable trait of discipline is being:
A. inconsistent
B. arbitrary
C. subjective
D. progressive
ANS:<< D. progressive
Progressive measures such as reprimands used to get employees to meet
departmental standards is :
A. coaching
B. counseling
C. discipline
D. mentoring
ANS:<< C. discipline
When counseling an individual, you should:
A. speak to the employee in private
B. discuss the disciplinary plan to motivate the employee to action
C. praise in private and discipline in public
D. initiate an agreement between the mentor and the employee
ANS:<< A. speak to the employee in private
