KSV Crew Duties Test Questions with
Complete Solutions.
What are the points covered for an exit seat briefing? - Answer - Willing to perform
function?
- Safety instruction card
- Verbal response
- Notify them that they are in an exit seat
What is the onboard service manual (OSM)? - Answer A manual that contains inflight service
policies and procedures
MyFlight App info - Answer - Customer names
- Seat map
- Special services
- Status
- Non-revs
- Connecting flights
- Premium passengers
- Final paperwork
What does the first chime indicate? - Answer Flight deck no longer sterile. Safe to begin
duties.
What is a safety compliance check? - Answer - Tray tables
- No smoking
- Back seat up
- Stowage of baggage
When is the deplaning process? At what phase does the deplaning process? - Answer When
passengers are off the plane
Phase 6
When should the first customer interaction occur after takeoff following end of sterile flight
deck? - Answer 12-15 minutes
, 3 items verified to secure cabin - Answer 1. Bags
2. Bens
3. Briefs
When do you complete preflight check of emergency equipment? - Answer - First flight of
each day
- Every time you walk off or change aircraft
What is monitor and challenge? - Answer A process that helps you prevent errors when
disarming aircraft doors by using visual and verbal communication. It's a barrier.
What is sterile flight deck? - Answer A critical phase of flight when all non-essential
communication with the flight deck is prohibited. (Only safety or emergency related information
can be communicated.)
Taxi-out: push back to 10,000 ft
Descension: 10,000 ft to ground
Who do you notify if something is missing from emergency equipment? - Answer The
captain, and if the captain is not there, the gate agent
What points are covered in an individual safety breifing? - Answer - 2 exits
- Call light
- Safety card
- Discuss appropriate time to move to exit
- Ask how you can assist them
Approved FAA carry-on locations - Answer - Closet
- OHB
- Seatback pocket
- Under a seat
Verbiage for FA/1 to captain. What question do you ask? - Answer Cabin secure. Okay to
close?
"AFT" and "FWD" - Answer Direction of service; begin in the rear (AFT) of the cabin moving
forward (FWD) of the cabin
Complete Solutions.
What are the points covered for an exit seat briefing? - Answer - Willing to perform
function?
- Safety instruction card
- Verbal response
- Notify them that they are in an exit seat
What is the onboard service manual (OSM)? - Answer A manual that contains inflight service
policies and procedures
MyFlight App info - Answer - Customer names
- Seat map
- Special services
- Status
- Non-revs
- Connecting flights
- Premium passengers
- Final paperwork
What does the first chime indicate? - Answer Flight deck no longer sterile. Safe to begin
duties.
What is a safety compliance check? - Answer - Tray tables
- No smoking
- Back seat up
- Stowage of baggage
When is the deplaning process? At what phase does the deplaning process? - Answer When
passengers are off the plane
Phase 6
When should the first customer interaction occur after takeoff following end of sterile flight
deck? - Answer 12-15 minutes
, 3 items verified to secure cabin - Answer 1. Bags
2. Bens
3. Briefs
When do you complete preflight check of emergency equipment? - Answer - First flight of
each day
- Every time you walk off or change aircraft
What is monitor and challenge? - Answer A process that helps you prevent errors when
disarming aircraft doors by using visual and verbal communication. It's a barrier.
What is sterile flight deck? - Answer A critical phase of flight when all non-essential
communication with the flight deck is prohibited. (Only safety or emergency related information
can be communicated.)
Taxi-out: push back to 10,000 ft
Descension: 10,000 ft to ground
Who do you notify if something is missing from emergency equipment? - Answer The
captain, and if the captain is not there, the gate agent
What points are covered in an individual safety breifing? - Answer - 2 exits
- Call light
- Safety card
- Discuss appropriate time to move to exit
- Ask how you can assist them
Approved FAA carry-on locations - Answer - Closet
- OHB
- Seatback pocket
- Under a seat
Verbiage for FA/1 to captain. What question do you ask? - Answer Cabin secure. Okay to
close?
"AFT" and "FWD" - Answer Direction of service; begin in the rear (AFT) of the cabin moving
forward (FWD) of the cabin
