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Terms in this set (103)
gloves In healthcare, the most common type of PPE
Factors when choosing gloves, *Some healthcare workers have latex allergies
include: *Powdered gloves create a source of airborne
allergens
*Non-powdered gloves, gloves with a low latex
level or non-latex gloves should be used
Designed to incapacitate a person Tasers
from a safe distance while reducing
serious injuries or death
A disadvantage of chemical agents. Effectiveness of a rapid response is limited to the
need to have direct exposure to the eyes
Limitations of chemical agents: No chemical agent will be effective in some cases:
People under the influence of alcohol/drugs,
emotionally disturbed or combative people may
have a sensory reduction in pain
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This document brings together the The security operations manual
policies, standards and general
procedures...
Identify five types of training: *New officer training
*IAHSS progressive certification
*Specialized program training
*Elective training
*Security leadership development activities
The security operations manual *Purpose of the healthcare organization
typically includes: *Purpose of the security program
*Security records and reports
*General security information
Use of Force Policy A use of force policy should be developed in every
healthcare facility and should include the
identification of both clinical and non-clinical
situations
* IAHSS has a guideline on use of force*
Why should you avoid providing Providing officers with needless items increases the
officers with needless equipment? training time and program cost.
What is the purpose of the Security ** The security operations manual brings together
Operations Manual? the policies, standards and general procedures
** It is intended to provide information to officers
to effectively perform their job
Constraints when using handcuffs **CMS is very specific about the use of handcuffs
in the patient restraint process
**Handcuffs should not be used in the restraint of
patients unless an arrest is going to be made
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Percentage of armed officers in Today, 12% of United States healthcare security
healthcare... officers are armed (GE Survey, 2008)
What happens if you fail to provide By not providing officers with a uniform, a mixed
uniforms to security officers? message is created about the importance of
security at the facility.
What factors should be considered Factors for deciding to arm security officers:
when deciding to arm security Personal safety
officers? Vulnerability
Liability
Deterrent value
Environmental profile
Quality of personnel
Three primary skills for a successful Excellent communication
officer: Aptitude to learn
Customer service attitude
What is the main criteria when The main criteria of what style of uniform worn is
selecting a uniform style? driven from the type of healthcare organization,
customer service and administrative preference
What are the secrets to officer *Retention begins by creating a culture of
retention? continuous learning and opportunities for career
advancement
*The challenge of protecting healthcare
environments is a great retention motivator
What is the relationship between There is a direct relationship between turnover and
turnover, motivation and job satisfaction with the availability of promotional
promotional potential? opportunities
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