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All ACAA applies to:
Ticket counter and agents, flight crew members, reservations agents.
Which of the following is NOT a step used when transferring a customer in a
wheelchair?
As the customer their weight
When speaking to an individual with a disability who is traveling on Frontier:
Speak directly to the customer
Frontier may deny boarding to a customer with a disability because
The customer requires medical oxygen onboard
The purpose of the ACAA is to:
Ensure that an air carrier does not discriminate against a qualified individual
with a disability
, Frontier may require a customer with a disability to travel with a Safety
Assistant when
The customer has a mental disability and is unable to comprehend and
respond to safety briefings.
The customer cannot assist in his/her evacuation.
A wheelchair can be stored in the last row, seats D, E, and F. A second
wheelchair can be accommodated on the last row in seats A, B and C as
long as no customer will be denied boarding due to the
accommodation of the second wheelchair
True
Which of the following is not a step when assisting a customer carrying a POC?
Assigning a bulkhead seat always
The other steps are assigning a window seat, determine if poc is approved,
review a completed medical authorization form
If a wheelchair or other assistive device is damaged, lost, or delayed.
Frontier's liability is the same as the liability limit for customer luggage.
False
Frontier Airlines may not leave an individual with a disability unattended in a
wheelchair or other device in which the customer is not independently
mobile for more than:
30 minutes