CQM-C EXAM 2025/2026 COMPLETE QUESTIONS
WITH CORRECT DETAILED ANSWERs
DOMAIN 1: QUALITY MANAGEMENT FUNDAMENTALS
1. Which quality guru introduced the concept of "Zero Defects"?
A. Joseph Juran
B. Philip Crosby (correct answer)
C. W. Edwards Deming
D. Armand Feigenbaum
2. The Deming Cycle (PDCA) stands for:
A. Plan, Do, Check, Act (correct answer)
B. Plan, Develop, Control, Assess
C. Process, Define, Control, Analyze
D. Prepare, Deliver, Check, Approve
3. Juran's Quality Trilogy consists of:
A. Quality Planning, Quality Control, Quality Improvement (correct answer)
B. Design, Build, Inspect
C. Prevention, Detection, Correction
D. Input, Process, Output
4. ISO 9000 defines quality as:
A. Conformance to specifications
B. Degree to which inherent characteristics fulfill requirements (correct answer)
C. Customer satisfaction only
D. Absence of defects
5. The Cost of Poor Quality (COPQ) includes:
A. Prevention and appraisal costs only
B. Internal and external failure costs (correct answer)
C. Training costs only
D. All costs of doing business
6. "Fitness for use" as a quality definition was introduced by:
, A. Philip Crosby
B. W. Edwards Deming
C. Joseph Juran (correct answer)
D. Kaoru Ishikawa
7. Total Quality Management (TQM) emphasizes:
A. Inspection at end of production
B. Customer focus and continuous improvement at all levels (correct answer)
C. Management responsibility only
D. Compliance with legal requirements only
8. Prevention costs in quality management include:
A. Warranty repairs
B. Scrap and rework
C. Training and process design (correct answer)
D. Final inspection activities
9. Armand Feigenbaum is credited with developing:
A. Zero Defects
B. Statistical Process Control
C. Total Quality Control (TQC) (correct answer)
D. The Deming Prize
10. The Taguchi Loss Function demonstrates that:
A. Quality losses only occur when specifications are exceeded
B. Any deviation from target value causes quality loss, even within specifications
(correct answer)
C. Inspection prevents all quality losses
D. Quality and cost are unrelated
DOMAIN 2: CONSTRUCTION QUALITY PLANNING
11. A Quality Management Plan (QMP) in construction should be developed:
A. After construction begins
B. During the design phase only
C. Before construction activities commence (correct answer)
D. Only when problems arise
12. An Inspection and Test Plan (ITP) is used to:
, A. Schedule construction activities
B. Define hold points, witness points, and review points for quality inspections
(correct answer)
C. Track project costs
D. Manage subcontractor payments
13. A "hold point" in construction quality means:
A. Work may proceed with notification
B. Work must stop until inspection is approved before proceeding (correct answer)
C. A point for internal review only
D. An optional inspection activity
14. Submittal review in construction quality management ensures:
A. Project is on schedule
B. Materials and products conform to contract requirements (correct answer)
C. Workers are qualified
D. Site conditions are safe
15. Constructability review is a quality tool used to:
A. Review cost estimates
B. Identify design issues that may cause construction problems or quality
deficiencies (correct answer)
C. Review contractor qualifications
D. Inspect completed work
16. Design-Build project delivery places quality management responsibility primarily on:
A. The owner
B. The architect/engineer only
C. The design-builder (correct answer)
D. The construction manager
17. Pre-construction meetings are held primarily to:
A. Negotiate contract prices
B. Establish quality expectations, communication protocols, and team introductions
(correct answer)
C. Review project financial performance
D. Conduct safety orientation only
18. A Request for Information (RFI) is used to:
A. Request more workers on site
, B. Seek clarification on contract documents (correct answer)
C. Report nonconformances
D. Request project time extensions
19. Phased inspections in construction are performed:
A. Only at project completion
B. At key project milestones before subsequent work covers prior work (correct
answer)
C. Randomly throughout the project
D. By the owner only
20. BIM (Building Information Modeling) improves construction quality by:
A. Replacing all quality inspections
B. Detecting design conflicts before construction, improving coordination and
reducing field quality problems (correct answer)
C. Eliminating the need for submittals
D. Useful only for aesthetics
DOMAIN 3: CONSTRUCTION MATERIALS & TESTING
21. ASTM stands for:
A. American Standard Testing Methods
B. American Society for Testing and Materials (correct answer)
C. Association of Standard Testing Manufacturers
D. American Structural Testing Manual
22. A concrete cylinder test is performed to measure:
A. Slump
B. Compressive strength (correct answer)
C. Workability
D. Air content
23. The standard curing age for concrete compressive strength testing is:
A. 7 days
B. 14 days
C. 28 days (correct answer)
D. 56 days
24. The slump test on concrete measures:
WITH CORRECT DETAILED ANSWERs
DOMAIN 1: QUALITY MANAGEMENT FUNDAMENTALS
1. Which quality guru introduced the concept of "Zero Defects"?
A. Joseph Juran
B. Philip Crosby (correct answer)
C. W. Edwards Deming
D. Armand Feigenbaum
2. The Deming Cycle (PDCA) stands for:
A. Plan, Do, Check, Act (correct answer)
B. Plan, Develop, Control, Assess
C. Process, Define, Control, Analyze
D. Prepare, Deliver, Check, Approve
3. Juran's Quality Trilogy consists of:
A. Quality Planning, Quality Control, Quality Improvement (correct answer)
B. Design, Build, Inspect
C. Prevention, Detection, Correction
D. Input, Process, Output
4. ISO 9000 defines quality as:
A. Conformance to specifications
B. Degree to which inherent characteristics fulfill requirements (correct answer)
C. Customer satisfaction only
D. Absence of defects
5. The Cost of Poor Quality (COPQ) includes:
A. Prevention and appraisal costs only
B. Internal and external failure costs (correct answer)
C. Training costs only
D. All costs of doing business
6. "Fitness for use" as a quality definition was introduced by:
, A. Philip Crosby
B. W. Edwards Deming
C. Joseph Juran (correct answer)
D. Kaoru Ishikawa
7. Total Quality Management (TQM) emphasizes:
A. Inspection at end of production
B. Customer focus and continuous improvement at all levels (correct answer)
C. Management responsibility only
D. Compliance with legal requirements only
8. Prevention costs in quality management include:
A. Warranty repairs
B. Scrap and rework
C. Training and process design (correct answer)
D. Final inspection activities
9. Armand Feigenbaum is credited with developing:
A. Zero Defects
B. Statistical Process Control
C. Total Quality Control (TQC) (correct answer)
D. The Deming Prize
10. The Taguchi Loss Function demonstrates that:
A. Quality losses only occur when specifications are exceeded
B. Any deviation from target value causes quality loss, even within specifications
(correct answer)
C. Inspection prevents all quality losses
D. Quality and cost are unrelated
DOMAIN 2: CONSTRUCTION QUALITY PLANNING
11. A Quality Management Plan (QMP) in construction should be developed:
A. After construction begins
B. During the design phase only
C. Before construction activities commence (correct answer)
D. Only when problems arise
12. An Inspection and Test Plan (ITP) is used to:
, A. Schedule construction activities
B. Define hold points, witness points, and review points for quality inspections
(correct answer)
C. Track project costs
D. Manage subcontractor payments
13. A "hold point" in construction quality means:
A. Work may proceed with notification
B. Work must stop until inspection is approved before proceeding (correct answer)
C. A point for internal review only
D. An optional inspection activity
14. Submittal review in construction quality management ensures:
A. Project is on schedule
B. Materials and products conform to contract requirements (correct answer)
C. Workers are qualified
D. Site conditions are safe
15. Constructability review is a quality tool used to:
A. Review cost estimates
B. Identify design issues that may cause construction problems or quality
deficiencies (correct answer)
C. Review contractor qualifications
D. Inspect completed work
16. Design-Build project delivery places quality management responsibility primarily on:
A. The owner
B. The architect/engineer only
C. The design-builder (correct answer)
D. The construction manager
17. Pre-construction meetings are held primarily to:
A. Negotiate contract prices
B. Establish quality expectations, communication protocols, and team introductions
(correct answer)
C. Review project financial performance
D. Conduct safety orientation only
18. A Request for Information (RFI) is used to:
A. Request more workers on site
, B. Seek clarification on contract documents (correct answer)
C. Report nonconformances
D. Request project time extensions
19. Phased inspections in construction are performed:
A. Only at project completion
B. At key project milestones before subsequent work covers prior work (correct
answer)
C. Randomly throughout the project
D. By the owner only
20. BIM (Building Information Modeling) improves construction quality by:
A. Replacing all quality inspections
B. Detecting design conflicts before construction, improving coordination and
reducing field quality problems (correct answer)
C. Eliminating the need for submittals
D. Useful only for aesthetics
DOMAIN 3: CONSTRUCTION MATERIALS & TESTING
21. ASTM stands for:
A. American Standard Testing Methods
B. American Society for Testing and Materials (correct answer)
C. Association of Standard Testing Manufacturers
D. American Structural Testing Manual
22. A concrete cylinder test is performed to measure:
A. Slump
B. Compressive strength (correct answer)
C. Workability
D. Air content
23. The standard curing age for concrete compressive strength testing is:
A. 7 days
B. 14 days
C. 28 days (correct answer)
D. 56 days
24. The slump test on concrete measures: