CONCEPTS OF NURSING WEEK 8
LECTURE W/ KEY POINTS. EXAM
QUESTIONS AND ANSWERS (VERIFIED
AND UPDATED)
Hearing Loss Communication - ANS Face the client directly and maintain eye contact. Speak
clearly at a normal volume (do not shout). Reduce or remove background noise (turn off
TV/radio). Use written communication or hearing devices if needed.
Electronic Mode of Communication - ANS Use telehealth tools like Zoom, FaceTime, secure
text messaging, and patient portals.
Barriers to Effective Communication - ANS Environmental distractions (loud rooms, poor
lighting), cultural or language differences, use of medical jargon, cognitive impairments (e.g.,
memory loss).
Enhancing Communication - ANS Use empathy, respect, and open body language. Listen
actively without interrupting. Give clear, simple directions.
Role of the Nurse - ANS Nurses do not diagnose or prescribe. Nurses assess, teach, advocate,
provide care, and support self-care.
Informatics in Nursing - ANS Informatics integrates nursing science with computer and
information sciences. Improves patient safety, documentation, and communication.
@2026/2027 ALLRIGHTS RESERVED.
, HIPAA Enforcement Rule - ANS HIPAA protects patient privacy and confidentiality. Violations
can result in financial penalties and disciplinary action.
Health Information Technology - ANS Includes EHRs, barcode scanning, smart devices,
telehealth, and decision support tools.
Best Nurse Communicators - ANS Use clarity, accuracy, confidence, humility, and
supportiveness.
Therapeutic Communication - ANS Maintain 4-5 feet distance at first. Adjust based on patient
comfort and culture.
Example of Hearing Loss Communication - ANS Instead of shouting, sit nearby and say clearly,
'I will be checking your blood pressure now.'
Example of Electronic Communication - ANS During COVID-19, many patient visits and team
huddles were conducted on Zoom.
Example of Barriers to Communication - ANS Saying 'hypertension' instead of 'high blood
pressure' can confuse patients.
Example of Enhancing Communication - ANS Sitting at eye level, nodding, and saying 'I hear
this is overwhelming for you' helps build trust.
Example of Nurse's Role - ANS Teaching a diabetic patient how to use a glucometer.
Example of Informatics - ANS Using barcode scanning to ensure correct medication
administration.
@2026/2027 ALLRIGHTS RESERVED.
LECTURE W/ KEY POINTS. EXAM
QUESTIONS AND ANSWERS (VERIFIED
AND UPDATED)
Hearing Loss Communication - ANS Face the client directly and maintain eye contact. Speak
clearly at a normal volume (do not shout). Reduce or remove background noise (turn off
TV/radio). Use written communication or hearing devices if needed.
Electronic Mode of Communication - ANS Use telehealth tools like Zoom, FaceTime, secure
text messaging, and patient portals.
Barriers to Effective Communication - ANS Environmental distractions (loud rooms, poor
lighting), cultural or language differences, use of medical jargon, cognitive impairments (e.g.,
memory loss).
Enhancing Communication - ANS Use empathy, respect, and open body language. Listen
actively without interrupting. Give clear, simple directions.
Role of the Nurse - ANS Nurses do not diagnose or prescribe. Nurses assess, teach, advocate,
provide care, and support self-care.
Informatics in Nursing - ANS Informatics integrates nursing science with computer and
information sciences. Improves patient safety, documentation, and communication.
@2026/2027 ALLRIGHTS RESERVED.
, HIPAA Enforcement Rule - ANS HIPAA protects patient privacy and confidentiality. Violations
can result in financial penalties and disciplinary action.
Health Information Technology - ANS Includes EHRs, barcode scanning, smart devices,
telehealth, and decision support tools.
Best Nurse Communicators - ANS Use clarity, accuracy, confidence, humility, and
supportiveness.
Therapeutic Communication - ANS Maintain 4-5 feet distance at first. Adjust based on patient
comfort and culture.
Example of Hearing Loss Communication - ANS Instead of shouting, sit nearby and say clearly,
'I will be checking your blood pressure now.'
Example of Electronic Communication - ANS During COVID-19, many patient visits and team
huddles were conducted on Zoom.
Example of Barriers to Communication - ANS Saying 'hypertension' instead of 'high blood
pressure' can confuse patients.
Example of Enhancing Communication - ANS Sitting at eye level, nodding, and saying 'I hear
this is overwhelming for you' helps build trust.
Example of Nurse's Role - ANS Teaching a diabetic patient how to use a glucometer.
Example of Informatics - ANS Using barcode scanning to ensure correct medication
administration.
@2026/2027 ALLRIGHTS RESERVED.
