L2 Core CX Certification Exam Questions With Complete
Solutions
% allocation EX) divid 100% amongst attributes Correct
Answers constant sum
4 methods to create new variables Correct Answers Manual
Bucketing
Formula
Combine
A ID specific to your Qualtrics account that gives Qualtrics' API
the ability to access your surveys and other features. Correct
Answers API Token
a P-value of <0.05 is considered Correct Answers significant
a type of task Correct Answers ticket
AKA Competitive benchmarking. Competitive relationship
studies too conduct relational measurement, understand
awareness, consideration, usage, attitudes, key drivers (of
satisfaction, of engagement, of spend, etc.), and affinity.
The difference is that one or more used brands are also
examined within the survey. By incorporating additional brands,
an organization introduces the context of the competitive
landscape into the results. Correct Answers Competitive
Relation Measurement
,allow you to compare multiple variables in a customizable,
cross-tabulation table. not static, you can edit both rows and
columns by adding as many variables as you would like Correct
Answers pivot table
allow you to save your own custom Global Settings for use on
other reports. Correct Answers default settings
allows functionality of individual link, asks respondents to enter
a value checked against existing data Correct Answers
authenticator element
allows respondents to enter their own answer choice EX) other
Correct Answers allow text entry
allows respondents to navigate between blocks Correct Answers
table of contents
allows respondents to upload documents as they go Correct
Answers file upload
allows you to create a new field and then individually tag
responses with additional data. This can be helpful when you
acquire additional information related to a response after it was
already collected and want to include it in your dataset. Correct
Answers manual variable creation
allows you to create or clean a variable based on a set of
conditions. The conditions must be based on the values in other
variables. Correct Answers logic
, allows you to create or update variables based on a mathematical
formula. For example, you can calculate a "Total Spend"
variable by multiplying the number of transactions of a
respondent by the average amount spent per transaction. Correct
Answers formula
allows you to employ math operations with most numeric fields
in your dataset. This is helpful when you want to derive
aggregates, differences, or averages from each individual
response. Correct Answers formula variable creation
allows you to force segment to be refreshed at any time you
choose Correct Answers rebuild segment
allows you to manage global behaviors for your directory
Correct Answers directory options
allows you to merge existing data - not case sensitive Correct
Answers embedded data
allows you to merge response data from multiple fields into a
single value for a new field. It is similar to the Formula method,
but more applicable for text responses. Correct Answers
combine variable
allows you to quickly create new groups based on numeric or
categorical values from existing variables. Correct Answers
bucketing
Solutions
% allocation EX) divid 100% amongst attributes Correct
Answers constant sum
4 methods to create new variables Correct Answers Manual
Bucketing
Formula
Combine
A ID specific to your Qualtrics account that gives Qualtrics' API
the ability to access your surveys and other features. Correct
Answers API Token
a P-value of <0.05 is considered Correct Answers significant
a type of task Correct Answers ticket
AKA Competitive benchmarking. Competitive relationship
studies too conduct relational measurement, understand
awareness, consideration, usage, attitudes, key drivers (of
satisfaction, of engagement, of spend, etc.), and affinity.
The difference is that one or more used brands are also
examined within the survey. By incorporating additional brands,
an organization introduces the context of the competitive
landscape into the results. Correct Answers Competitive
Relation Measurement
,allow you to compare multiple variables in a customizable,
cross-tabulation table. not static, you can edit both rows and
columns by adding as many variables as you would like Correct
Answers pivot table
allow you to save your own custom Global Settings for use on
other reports. Correct Answers default settings
allows functionality of individual link, asks respondents to enter
a value checked against existing data Correct Answers
authenticator element
allows respondents to enter their own answer choice EX) other
Correct Answers allow text entry
allows respondents to navigate between blocks Correct Answers
table of contents
allows respondents to upload documents as they go Correct
Answers file upload
allows you to create a new field and then individually tag
responses with additional data. This can be helpful when you
acquire additional information related to a response after it was
already collected and want to include it in your dataset. Correct
Answers manual variable creation
allows you to create or clean a variable based on a set of
conditions. The conditions must be based on the values in other
variables. Correct Answers logic
, allows you to create or update variables based on a mathematical
formula. For example, you can calculate a "Total Spend"
variable by multiplying the number of transactions of a
respondent by the average amount spent per transaction. Correct
Answers formula
allows you to employ math operations with most numeric fields
in your dataset. This is helpful when you want to derive
aggregates, differences, or averages from each individual
response. Correct Answers formula variable creation
allows you to force segment to be refreshed at any time you
choose Correct Answers rebuild segment
allows you to manage global behaviors for your directory
Correct Answers directory options
allows you to merge existing data - not case sensitive Correct
Answers embedded data
allows you to merge response data from multiple fields into a
single value for a new field. It is similar to the Formula method,
but more applicable for text responses. Correct Answers
combine variable
allows you to quickly create new groups based on numeric or
categorical values from existing variables. Correct Answers
bucketing
