WGU C202 EXAM QUESTIONS WITH VERIFIED SOLUTIONS LATEST UPDATE 2026

WGU C202 EXAM QUESTIONS WITH VERIFIED SOLUTIONS LATEST UPDATE 2026 what is the ultimate goal of human resource management - Answers to manage risk and retain great employees How can HRM create value within an organization? - Answers by contributing to the execution of its business strategy the purpose of the organizational function of the HRM is to - Answers attract, hire, develop, reward, and retain talent when an organization adopts a new manufacturing process, which HRM function is responsible for improving employees' skills to meet new needs? - Answers training and development staffing is the process of planning, acquiring, deploying, and retaining employees that enables the organization to meet its talent needs and execute its - Answers business strategy Separations due to poor performance, layoffs, or restructuring are part of which HRM function? - Answers staffing what planning helps an organization have people ready to assume key positions and reduce transition changes - Answers succession planning which primary HRM function involves aligning individual employees' goals and behaviors with organizational goals and strategies? - Answers performance management By providing the raw talent that the systems will equip and manage, staffing influences the effectiveness of which other primary HRM functions? - Answers training and development and performance management To promote and maintain ethical behavior, managers need to provide ___ feedback. - Answers performance compensation received in the form of salary, wages, commissions, stock options, or bonuses is called - Answers direct financial compensation compensation in the form of retirement planning, vacation time, and health insurance is called - Answers indirect financial compensation Rewards and incentives given to employees that are not financial in nature, including intrinsic rewards received from the job itself or from the work environment, are called ________. - Answers nonfinancial compensation HRM influences organizational performance through its influence on - Answers efficient systems and processes Effective HRM systems influence organizational performance in all following ways except - Answers reporting ethical breaches to the Bureau of Labor Statistics what type of competitive strategy does a firm have to determine its place in the market - Answers business an organization's _____ is a system of beliefs about how its employees should be treated - Answers talent philosophy To expand internationally, ________ have been common organizational strategies. - Answers mergers and acquisitions mergers and acquisitions often fail because of --- issues - Answers culture what is best used to help employees understand the HR policies and procedures - Answers employee handbooks what can HR do to best support organizational strategy - Answers acquire, develop, and retain the best employees a manger abruptly fires anyone who is not dressed in business casual attire per company policy. what has the manager done - Answers not broken the law which law governs the issues of overtime and federal minimum wage - Answers the fair labor standards act of 1938 a boss is making unwelcome sexual advances and inappropriate requests for favors to several employees. which type of harassment is this - Answers quid pro quo harassment which type of discrimination could be occurring if consistent qualifications across all applicants actually discourage minorities from applying - Answers adverse impact which term best describes training that can help learners identify the most effective ways of working with people from a particular culture or country - Answers culture-specific cross-cultural training a manger believes that all asians are high performers. which kind of bias is this - Answers stereotype a supervisor just received a report from HR identifying and describing the important aspects of a newly created job as well as the characteristics a worker needs to succeed in that job. what is another name for this? - Answers job analysis Susan is new to the company, so Travis is filling her in on how things really work. He tells her about who is really in charge, whom she needs to go to with questions, and how to go about getting things done without stepping on anyone's toes. What is Travis explaining? - Answers the company's organizational structure how could HR help increase their company's organizational performance - Answers by improving the company's ability to cope with growth and change if the goal is to enhance organizational culture, which characteristic should be the focus when evaluating applicants - Answers integrity, values, ethics employee performance goals should be characterized as - Answers challenging and specific accurately rating only those aspects of a person's work performance that are observed is associated with - Answers task acquaintance which disciplinary action could be repeated for the same offense and is the foundational step of progressive discipline - Answers counseling which error involves a manager failing to measure an employee's performance against established standards - Answers contrast effect managing aspects of the organization's structure to accomplish goals is called - Answers organizational design inclusion and employee engagement are at lest two organizational factors positively impacted by which practice - Answers allowing employees to use their uniques skills and abilities what is affective commitment - Answers Having positive emotional attachment to organization and strong identification w/its values and goals. if a company is trying to decrease voluntary turnover, which situation are they trying to prevent - Answers an employee resigns to get a better job supporting organizational leadership is a key HR responsibility best achieved by - Answers providing employees with opportunities for professional development and growth what is one significant, yet indirect, cost of voluntary turnover? - Answers drop in employee morale which retention strategy is a mobility barrier designed to decrease the chances employees will leave? - Answers training employees in a way that is very specific to the company's way of doing things what conditions can cause businesses to experience an increase in voluntary turnover? - Answers an upswing in the U.S economy and low unemployment rates a high-performing employee resigns after requesting a modest pay increase and being told that raises are only considered annually, at performance appraisal time. this is an example of - Answers dysfunctional turnover succession management helps ensure key organizational roles have potential candidates available. advantages to such proactive planning include all of the following - Answers continuity of leadership prevention of transition problems reduced incidents of premature promotion (does not include) reduced risk of discriminatory practices which example indicates workforce redeployment - Answers assigning employees with specialized experience to a high stakes project purposefully withholding the information needed to complete work assignments on time could be characterized as - Answers bullying which strategy has the potential to prevent long-term vacancies and premature promotions - Answers succession management an employer who decides to give every employee a two-week paid vacation each year has created a - Answers policy a woman was born in new york city, speaks 3 languages, and is 37 years old. if she thinks she is being discriminated against based on a protected-class characteristic which one would it be? - Answers gender a department manager's budget is being cut. she is trying to decide between not awarding holiday bonuses to any of her 30 employees or, instead terminating five part-time employees. which ethical standard could be applied in this situation - Answers utilitarian eliminating which benefit would violate employees' rights? - Answers insurance for work-related injuries an employee who feels pressured and doesn't know if he can continue to do his job is probably experiencing - Answers dysfunctional stress a company's - can influence how the company interact with its employees, which then affects how it decides to manage the movement of people into, within, and out of the company - Answers business strategy which type of stress can lead to positive outcomes, including job satisfaction, but can also lead to counterproductive behaviors if any resulting anxiety is unmanaged? - Answers functional stress how might a company choose to practice affirmative action? - Answers by recruiting at colleges with a historically high-minority student body processes facilitate consistency and quality work within the organizational structure, and this structure is supported through the proper use of - - Answers policies, procedures, and rules which federal law stipulates that jobs are considered "equal' when they require substantially the same effort, skill, and responsibility under similar working conditions and in the same establishment - Answers the equal pay act of 1963 a large commercial landscaping service in the southwest requires all hispanic applicants for crew boss positions to have a u.s. high school diploma. non-hispanics are not required to have a high school diploma. the stated business purpose of this requirement is to ensure that all applicants speak and write english well enough to perform the job. which type of discrimination is this? - Answers disparate treatment executive order 11246 requires employers receiving federal contracts to take the initiative to integrate their workforces. this is an example of - - Answers affirmative action JB industrial is preparing for a merger this year. A key HR activity will be - Answers focusing on talent planning and retention efforts