COMPLETE QUESTIONS AND CORRECT
ANSWERS GRADED A+
●● What is the main goal of ISO 9001?.
Answer: To ensure organizations consistently meet customer and
regulatory requirements while improving processes.
●● What does QMS stand for?.
Answer: Quality Management System.
●● What are the 7 Quality Management Principles?.
Answer: Customer focus, Leadership, Engagement of people, Process
approach, Improvement, Evidence-based decision making, Relationship
management
●● How many main clauses (4-10) are in ISO 9001:2015?.
Answer: 7 operational clauses (Clauses 4-10).
●● What does Clause 4 cover?.
Answer: Context of the organization (internal/external issues, interested
parties, scope of QMS).
, ●● What does Clause 5 cover?.
Answer: Leadership (top management commitment, quality policy, roles
and responsibilities).
●● What does Clause 6 cover?.
Answer: Planning (risks & opportunities, quality objectives, planning
changes).
●● What does Clause 7 cover?.
Answer: Support (resources, competence, awareness, communication,
documented information).
●● What does Clause 8 cover?.
Answer: Operation (planning, product/service requirements, design,
production, control).
●● What does Clause 9 cover?.
Answer: Performance evaluation (monitoring, measurement, internal
audit, management review).
●● What does Clause 10 cover?.
Answer: Improvement (nonconformities, corrective actions, continual
improvement).