ISO 9001 CERTIFICATION EVALUATION
TEST 2026 FULL QUESTIONS AND
ANSWERS EXPERT VERIFIED
●● Why is the Planning section described before the Operation section
in the standard?
-The sequence doesn't have any meaning
-It is logical that way
-In order to have efficient operations, you need to plan them ahead
Answer: In order to have efficient operations, you need to plan them
ahead
●● The seven quality management principles were chosen because they
can be used to enhance company image and improve marketing
operations. T/F?
Answer: False
●● A Quality Management System, or QMS, is a systematic approach
for improving the profit of the company. T/F?
Answer: False
,●● The Plan phase includes activities such as understanding the context
of the organization, defining the scope, and defining the quality policy.
T/F?
Answer: True
●● Improvement of customer satisfaction is one of the main benefits of
implementing ISO 9001? T/F?
Answer: True
●● Which of the following statements is a QMS scope?
-The Quality Management System (QMS) applies to the production and
/ or service provision processes
-Company X has implemented ISO 9001 and ISO 14001
-The Quality Management System (QMS) applies to the provision of
products and services, outsourcing of vehicle maintenance, operating
from the offices in London and Edinburgh
- The QMS has identified all the requirements of the interested parties
and monitors compliance with them
Answer: The Quality Management System (QMS) applies to the
provision of products and services, outsourcing of vehicle maintenance,
operating from the offices in London and Edinburgh
, ●● ISO 9001 requires the identification of interested parties significant
for the Quality Management System, and for such parties to be
documented. T/F?
Answer: False
●● When reviewing requirements for products and service, the
organization must consider only the requirements stated by the customer.
T/F?
Answer: False
●● Companies that have implemented ISO 9001 are not allowed to
outsource critical operations, because that can have a negative impact on
customer satisfaction. T/F?
Answer: False
●● Controlled conditions for production and service provision means
that the top management will regularly inspect the production and
service provision process. T/F?
Answer: False
●● A nonconformity can only occur in the production and service
provision process, and it only refers to the product or service that doesn't
conform to the requirements. T/F?
Answer: False
TEST 2026 FULL QUESTIONS AND
ANSWERS EXPERT VERIFIED
●● Why is the Planning section described before the Operation section
in the standard?
-The sequence doesn't have any meaning
-It is logical that way
-In order to have efficient operations, you need to plan them ahead
Answer: In order to have efficient operations, you need to plan them
ahead
●● The seven quality management principles were chosen because they
can be used to enhance company image and improve marketing
operations. T/F?
Answer: False
●● A Quality Management System, or QMS, is a systematic approach
for improving the profit of the company. T/F?
Answer: False
,●● The Plan phase includes activities such as understanding the context
of the organization, defining the scope, and defining the quality policy.
T/F?
Answer: True
●● Improvement of customer satisfaction is one of the main benefits of
implementing ISO 9001? T/F?
Answer: True
●● Which of the following statements is a QMS scope?
-The Quality Management System (QMS) applies to the production and
/ or service provision processes
-Company X has implemented ISO 9001 and ISO 14001
-The Quality Management System (QMS) applies to the provision of
products and services, outsourcing of vehicle maintenance, operating
from the offices in London and Edinburgh
- The QMS has identified all the requirements of the interested parties
and monitors compliance with them
Answer: The Quality Management System (QMS) applies to the
provision of products and services, outsourcing of vehicle maintenance,
operating from the offices in London and Edinburgh
, ●● ISO 9001 requires the identification of interested parties significant
for the Quality Management System, and for such parties to be
documented. T/F?
Answer: False
●● When reviewing requirements for products and service, the
organization must consider only the requirements stated by the customer.
T/F?
Answer: False
●● Companies that have implemented ISO 9001 are not allowed to
outsource critical operations, because that can have a negative impact on
customer satisfaction. T/F?
Answer: False
●● Controlled conditions for production and service provision means
that the top management will regularly inspect the production and
service provision process. T/F?
Answer: False
●● A nonconformity can only occur in the production and service
provision process, and it only refers to the product or service that doesn't
conform to the requirements. T/F?
Answer: False
