API 1169 QUALITY TERMS EXAM QUESTIONS WITH VERIFIED SOLUTIONS LATEST UPDATE 2026
Quality - Answers degree to which a set of inherent characteristics fulfills requirements
Requirement - Answers need or expectation that is stated, generally implied or obligatory
Grade - Answers category or rank given to different quality requirements for products, processes or
systems having the same functional use
Customer Satisfaction - Answers customer's perception of the degree to which the customer's
requirements have been fulfilled
Capability - Answers ability of an organization, system or process to realize a product that will fulfil
the requirements for that product
Competence - Answers demonstrated ability to apply knowledge and skills
System - Answers set of interrelated or interacting elements
Management System - Answers system to establish policy and objectives and to achieve those
objectives
Quality Management System - Answers management system to direct and control an organization
with regard to quality
Quality Policy - Answers overall intentions and direction of an organization related to quality as
formally expressed by top management
Quality Objective - Answers something sought, or aimed for, related to quality
Management - Answers coordinated activities to direct and control an organization
Top Management - Answers person or group of people who directs and controls an organization at
the highest level
Quality Management - Answers coordinated activities to direct and control an organization with
regard to quality
Quality Planning - Answers part of quality management focused on setting quality objectives and
specifying necessary operational processes and related resources to fulfill the quality objectives
Quality Control - Answers part of quality management focused on fulfilling quality requirements
Quality Assurance - Answers part of quality management focused on providing confidence that
quality requirements will be fulfilled
Quality Improvement - Answers part of quality management focused on increasing the ability to fulfill
quality requirements
Continual Improvement - Answers recurring activity to increase the ability to fulfill requirements
Effectiveness - Answers extent to which planned activities are realized and planned results achieved
Efficiency - Answers relationship between the result achieved and the resources used
Organization - Answers group of people and facilities with an arrangement of responsibilities,
authorities and relationships
Organizational Structure - Answers arrangement of responsibilities, authorities and relationships
between people
Infrastructure - Answers (organizationsystem of facilities, equipment and services needed for the
operation of an organization
Work Environment - Answers set of conditions under which work is performed
Customer - Answers organization or person that receives a product
Supplier - Answers organization or person that provides a product
Interested Party - Answers person or group having an interest in the performance or success of an
organization
Contract - Answers binding agreement
Process - Answers set of interrelated or interacting activities which transforms inputs into outputs
Project - Answers unique process, consisting of a set of coordinated and controlled activities with
start and finish dates, undertaken to achieve an objective conforming to specific requirements,
including the constraints of time, cost and resources
Design and Development - Answers set of processes that transforms requirements into specified
characteristics or into the specification of a product, process or system
Procedure - Answers specified way to carry out an activity or a process
Characteristic - Answers distinguishing feature
Quality Characteristic - Answers inherent characteristic of a product, process or system related to a
requirement
Quality - Answers degree to which a set of inherent characteristics fulfills requirements
Requirement - Answers need or expectation that is stated, generally implied or obligatory
Grade - Answers category or rank given to different quality requirements for products, processes or
systems having the same functional use
Customer Satisfaction - Answers customer's perception of the degree to which the customer's
requirements have been fulfilled
Capability - Answers ability of an organization, system or process to realize a product that will fulfil
the requirements for that product
Competence - Answers demonstrated ability to apply knowledge and skills
System - Answers set of interrelated or interacting elements
Management System - Answers system to establish policy and objectives and to achieve those
objectives
Quality Management System - Answers management system to direct and control an organization
with regard to quality
Quality Policy - Answers overall intentions and direction of an organization related to quality as
formally expressed by top management
Quality Objective - Answers something sought, or aimed for, related to quality
Management - Answers coordinated activities to direct and control an organization
Top Management - Answers person or group of people who directs and controls an organization at
the highest level
Quality Management - Answers coordinated activities to direct and control an organization with
regard to quality
Quality Planning - Answers part of quality management focused on setting quality objectives and
specifying necessary operational processes and related resources to fulfill the quality objectives
Quality Control - Answers part of quality management focused on fulfilling quality requirements
Quality Assurance - Answers part of quality management focused on providing confidence that
quality requirements will be fulfilled
Quality Improvement - Answers part of quality management focused on increasing the ability to fulfill
quality requirements
Continual Improvement - Answers recurring activity to increase the ability to fulfill requirements
Effectiveness - Answers extent to which planned activities are realized and planned results achieved
Efficiency - Answers relationship between the result achieved and the resources used
Organization - Answers group of people and facilities with an arrangement of responsibilities,
authorities and relationships
Organizational Structure - Answers arrangement of responsibilities, authorities and relationships
between people
Infrastructure - Answers (organizationsystem of facilities, equipment and services needed for the
operation of an organization
Work Environment - Answers set of conditions under which work is performed
Customer - Answers organization or person that receives a product
Supplier - Answers organization or person that provides a product
Interested Party - Answers person or group having an interest in the performance or success of an
organization
Contract - Answers binding agreement
Process - Answers set of interrelated or interacting activities which transforms inputs into outputs
Project - Answers unique process, consisting of a set of coordinated and controlled activities with
start and finish dates, undertaken to achieve an objective conforming to specific requirements,
including the constraints of time, cost and resources
Design and Development - Answers set of processes that transforms requirements into specified
characteristics or into the specification of a product, process or system
Procedure - Answers specified way to carry out an activity or a process
Characteristic - Answers distinguishing feature
Quality Characteristic - Answers inherent characteristic of a product, process or system related to a
requirement
