TEST 2026 COMPREHENSIVE Q&A STUDY
GUIDE
◉What is Usability? Answer: Usability reduces the friction between
the user and their ability to accomplish tasks with efficiency and
satisfaction.
◉What are the three portions of Usability? Answer: -User
interviews
-Heuristic evaluations
-Workflow analysis tools
◉To verify that your import was successful, what can you do to view
the changes made? Answer: -Open the records in text or hyperspace
(wherever you typically view them)
-Open the records using Record Viewer.
-Use the import log.
, -Export the records again and check the spreadsheet for the
changes.
◉True or False: If you are creating records from scratch ﴾not editing
existing records﴿, you don't need to start the import process by
exporting a spreadsheet. Answer: False - even if you're not starting
with records in the spreadsheet, you need the import spec to
correctly import the records.
◉True or False: You can import a file that is not available on a UNIX
server Answer: False - the file must be on a server accessible by the
system, and this is most often a UNIX server.
◉What are the necessary steps to take when importing information
into Chronicles? Answer: Export a spreadsheet, Populate the
spreadsheet, Convert the spreadsheet to a flat file, Import records.
◉What are seven different things you should include in the details of
your Sherlock ticket? Answer: -The environment you are using.
-The user you are logging in as.
-How you got to the location you are working.
-The times the errors occurred.
-Screenshots; the error message or the location in Hyperspace/text.
-Test patient name or MRN (if in Production, keep Protected Health
Information (PHI) in mind)