Management correct answers a process designed to achieve an organization's objectives by using
its resources effectively and efficiently in a changing environment
Managers correct answers make decisions about the use of the organization's resources and are
concerned with planning, organizing, staffing, directing, and controlling the organization's
activities so as to reach its objectives
Staffing correct answers the hiring of people to carry out the work of the organization
Downsizing correct answers the elimination of a significant number of employees from an
organization
Planning correct answers the process of determining the organization's objectives and deciding
how to accomplish them; the first function of management
mission correct answers is a declaration of an organizations fundamental purpose and basic
philosophy
goal correct answers result that a firm wishes to achieve
objectives correct answers the ends or results desired by an organization, derive from the
organizations mission
plans correct answers there are three general types of plans for meeting objectieves- strategic,
tactical, and operational
strategic plans correct answers firms highest managers develop these, generally cover periods of
one year or longer
, tactical plans correct answers short range and designed to implement the activities and objectives
specified in the strategic plan
operational plans correct answers are very short term and specify what actions specific
individuals, work groups, or departments need to accomplish in order to achieve the tactical plan
and ultimately the strategic plan.
crisis management or contingency planning correct answers which deals with potential disasters
such as product tampering, oil spills, fire, earthquake, computer viruses, or even a reputation
crisis due to unethical or illegal conduct by one or more employees
Organizing correct answers structuring of resources and activities to accomplish objectives in an
efficient and effective manner
directing correct answers motivating and leading employees to achieve organizational objectives
controlling correct answers the process of evaluating and correcting activities to keep the
organization on course
control involve five activities correct answers 1. measuring performance
2. comparing present performance
3. identifying deviations
4. investigating the causes of deviations
5. taking corrective action when necessary
Top Managers correct answers include the president and other top executives, such as the chief
executive officer (CEO), chief financial of ricer (CFO), and chief operations of ricer (COO), who
have overall responsibility for the organization. Top managers spend most of their time planning
and making the organization's strategic decisions.