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What is business intelligence? correct answers Information collected from multiple sources that
analyzes patterns, trends, and relationships for strategic decision making.
What is knowledge? correct answers Skills, experience, and expertise coupled with information
and intelligence that creates a person's intellectual resources
How does the text recommend that a company operate if it wants to be successful in the
information age? correct answers Interdependently between departments.
Who is responsible for ensuring the ethical and legal use of information within a company?
correct answers Chief Privacy Officer (CPO)
MIS is a business function. Which of the following does MIS perform to help aid the company in
decision making and problem solving? correct answers Moves information about people, moves
processes across the company to improve systems, moves information about products.
Which of the following provides an accurate definition of systems thinking? correct answers A
way of monitoring the entire system by viewing multiple inputs being processed or transformed
to produce outputs while continuously gathering feedback on each part.
What is Porter's Five Forces Model? correct answers analyzes the competitive forces within the
environment in which a company operates to assess the potential for profitability in an industry
Efficiency MIS metrics focus on the extent to which a firm is using its resources in an optimal
way, while effectiveness MIS metrics focus on _________. correct answers Understanding how
successful a firm is at achieving its goals and objectives, analyzing if a firm is doing the right
things, setting the right goals and ensuring they are accomplished.
Which of the following represent the top-down (executives to analysts) organizational levels of
information technology systems? correct answers EIS, DSS, TPS
, Which of the following represent the top-down (executives to analysts) organizational levels of
information technology systems? correct answers Enables users to get details, and details of
details, of information
Which of the below represent the four main DSS analysis techniques outlined in the chapter?
correct answers What-If Analysis, Sensitivity Analysis, Goal-Seeking Analysis, Optimization
Analysis
Which of the below does not represent a category of AI? correct answers a. genetic algorithms
b. Neural networks
c. Expert systems
d. Consolidation
What is a common tool that is used to support visualizations and tracks KPIs and CSFs by
compiling information from multiple sources? correct answers Digital dashboards
The accounting and finance department performs processes such as creating financial statements,
paying accounts payables, and collecting accounts receivables. What form of processes do these
represent? correct answers Business-facing processes
What occurs when steps are added to the value chain as new players find ways to add value to
the business process? correct answers Reintermediation
What is the best way to measure a company's ebusiness success? correct answers Effective MIS
metrics, Interactivity, clickstream data
What is the difference between a B2C and a C2B? correct answers B2C focuses on business to
consumers and C2B focuses on consumers to business
What is business intelligence? correct answers Information collected from multiple sources that
analyzes patterns, trends, and relationships for strategic decision making.
What is knowledge? correct answers Skills, experience, and expertise coupled with information
and intelligence that creates a person's intellectual resources
How does the text recommend that a company operate if it wants to be successful in the
information age? correct answers Interdependently between departments.
Who is responsible for ensuring the ethical and legal use of information within a company?
correct answers Chief Privacy Officer (CPO)
MIS is a business function. Which of the following does MIS perform to help aid the company in
decision making and problem solving? correct answers Moves information about people, moves
processes across the company to improve systems, moves information about products.
Which of the following provides an accurate definition of systems thinking? correct answers A
way of monitoring the entire system by viewing multiple inputs being processed or transformed
to produce outputs while continuously gathering feedback on each part.
What is Porter's Five Forces Model? correct answers analyzes the competitive forces within the
environment in which a company operates to assess the potential for profitability in an industry
Efficiency MIS metrics focus on the extent to which a firm is using its resources in an optimal
way, while effectiveness MIS metrics focus on _________. correct answers Understanding how
successful a firm is at achieving its goals and objectives, analyzing if a firm is doing the right
things, setting the right goals and ensuring they are accomplished.
Which of the following represent the top-down (executives to analysts) organizational levels of
information technology systems? correct answers EIS, DSS, TPS
, Which of the following represent the top-down (executives to analysts) organizational levels of
information technology systems? correct answers Enables users to get details, and details of
details, of information
Which of the below represent the four main DSS analysis techniques outlined in the chapter?
correct answers What-If Analysis, Sensitivity Analysis, Goal-Seeking Analysis, Optimization
Analysis
Which of the below does not represent a category of AI? correct answers a. genetic algorithms
b. Neural networks
c. Expert systems
d. Consolidation
What is a common tool that is used to support visualizations and tracks KPIs and CSFs by
compiling information from multiple sources? correct answers Digital dashboards
The accounting and finance department performs processes such as creating financial statements,
paying accounts payables, and collecting accounts receivables. What form of processes do these
represent? correct answers Business-facing processes
What occurs when steps are added to the value chain as new players find ways to add value to
the business process? correct answers Reintermediation
What is the best way to measure a company's ebusiness success? correct answers Effective MIS
metrics, Interactivity, clickstream data
What is the difference between a B2C and a C2B? correct answers B2C focuses on business to
consumers and C2B focuses on consumers to business
