VALID.
What is an open source project that seeks to embed real-time voice, text, and video
communications capabilities in web browsers correct answers Web Real-Time Communications
____________ is a massive network that connects computers all over the world and allows them
to communicate with one another correct answers the internet
select the term hat refers to the world wide web during its first years of operation correct answers
web 1.0
what occurs when a new radical form of business enters the market that reshapes the way
companies and organizations behave correct answers paradigm shift
information ________ refers to the depth and breadth of details contained in a piece of textual,
graphic, audio, or video information correct answers richness
Mass _____________ is the ability of an organization to tailor its products or services to the
customers' specifications correct answers customization
what occurs when a company knows enough about a customer's likes and dislikes that it can
fashion offers more likely to appeal to that person. say by tailoring its website to individuals or
groups based on profile information, demographics, or prior transactions? correct answers
personalization
_____________ are agents, software, or businesses that provide a trading infrastructure to bring
buyers and sellers together. correct answers intermediaries
the introduction of ebusiness brought about ____________, which occurs when a business sells
directly to the customer online and cuts out the intermediary. correct answers disintermediation
, In ____________ steps are added to the value chain as new players find ways to add value to the
business process correct answers reintermediation
_______ refers to the creation of new kinds of intermediaries that simply could not have existed
before the advent of ebusiness, including comparison-shopping sites such as Kelkoo and bank
account aggregation services such as Citibank correct answers cybermediation
what is a two-dimendional representation of data in which values are represented by colors
correct answers heat map
__________data can observe the exact pattern of a consumer's navigation through a site correct
answers clickstream
what is a plan that details how a company creates, delivers, and generates revenues? correct
answers business model
what applies to businesses buying from and selling to each other over the internet? correct
answers business-to-business
what applies to any business that sells its products or services directly to consumers online?
correct answers B2C
Consumer-to- ____________- applies to any consumer who sells a product or service to a
business on the internet correct answers business
In __________ steps are added to the value chain as new players find ways to add value to the
business process correct answers reintermediation
what applies to any consumer who sells a product or service to a business on the internet correct
answers customer to business