Communication - Answers a dynamic ongoing generally predictable process that is a transaction
between a sender and receiver.
Why do we communicate? - Answers 1. physical needs
2. identity needs
3. social needs
4. practical goals
A linear view - Answers not a good model for face to face communication. Simplistic view.
Interactive view - Answers "Ping Pong view" never simultaneously sending and receiving messages.
transactional view - Answers the best view. human process. channels like phone and email.
3 ego states - Answers 1. parent- authoritative, influence
2. child- immature, dependent
3. adult- independent, equal, sufficient
game people play - Answers patterned reaction to life situations programmed by our personal history
5 levels of comm - Answers 1. cliche comm
2. reporting facts about others
3. ideas, judgements, opinions
4. talking about feelings
5. peak level of communication
Ego Defense Mechanism - Answers 1. displacement or scapegoating
2. reaction formation
3. projection
4. introjection
5. rationalization or self justifying.
self concept - Answers relatively stable set of perceptions you hold about yourself.
4 stages of development of self concept - Answers 1. personification
2. imitation
3. role taking
4. symbolic role playing
The Self- Fulfilling Prophecy - Answers 1. Holding and expectation
2. behaving in accordance with that expectation
3. the expectation coming to pass
4. reinforcing the original expectation
High self monitor - Answers very concerned about how you come off to others
Low Self Monitor - Answers not very concerned about how you come off to others
Collectivist Culture - Answers - People belong to extended families or in groups; "we" or group
orientation
- People should take care of extended family before self
- High value placed on duty, order, tradition, and age
Individualistic Culture - Answers - self is separate
- individual should take care of him/ herself and immediate family.
- many flexible group memberships, friends based on shared interests and activities
- high value on youth independence
Perception - Answers process of giving meaning to stimuli
- Answers