MGMT 201 Chapter 10: Leaders and Leadership || Top Grade
Assured.
The process by which one person inspires, motivates, and directs other people in their activities
in order to achieve the goals of an organization is called: correct answers leadership.
Which of the following are true of effective leadership? correct answers Effective leadership
fosters ethical behavior.
Effective leaders must manage a diverse workforce fairly and equitably.
Effective leadership helps the organization obtain a competitive edge.
Which person has characteristics associated with a manager, rather than a leader? correct answers
The person who establishes procedures for completing a task.
Robert Greenleaf coined the phrase "______ leadership." correct answers servant
Someone whose main purpose is to work for the benefit of others is a ______ leader. correct
answers servant
As a manager, Kelly knows it is part of her job to not only direct the activities of her team, but
also to motivate and inspire them to accomplish tasks that help the company achieve it's goals.
What characteristic does this refer to? correct answers leadership
Managers in ______ tend to be more people-oriented, while managers in ______ tend to be more
profit-oriented. correct answers Europe; the United States
What is a characteristic of an effective leader? correct answers They increase the organization's
ability to meet contemporary challenges.
The terms manager and leader are interchangeable as they refer to the same thing. correct
answers False
, The five sources of leadership ______ are: legitimate, coercive, reward, expert, and referent.
correct answers power
Who coined the phrase "servant leadership?" correct answers Robert Greenleaf
A servant leader has correct answers a strong desire to work for others' benefit
Compared to both Japanese and American organizations, leadership in European companies
tends to be more correct answers humanistic
Managers use _______ power to show appreciation for their employees' hard work. correct
answers reward
The ability of a manager to punish others is referred to as ______ power. correct answers
coercive
What is one of the five types of leadership power? correct answers Reward
Riley can increase her ______ power by obtaining additional education or training, staying up-
to-date on technology and getting involved with a professional association. correct answers
expert
Paula is well-liked by her subordinates. They look up to her and see her as a role model. As such,
Paula has ______ power. correct answers referent
How do managers use reward power effectively? correct answers By using it to show
appreciation for subordinates' good work
Assured.
The process by which one person inspires, motivates, and directs other people in their activities
in order to achieve the goals of an organization is called: correct answers leadership.
Which of the following are true of effective leadership? correct answers Effective leadership
fosters ethical behavior.
Effective leaders must manage a diverse workforce fairly and equitably.
Effective leadership helps the organization obtain a competitive edge.
Which person has characteristics associated with a manager, rather than a leader? correct answers
The person who establishes procedures for completing a task.
Robert Greenleaf coined the phrase "______ leadership." correct answers servant
Someone whose main purpose is to work for the benefit of others is a ______ leader. correct
answers servant
As a manager, Kelly knows it is part of her job to not only direct the activities of her team, but
also to motivate and inspire them to accomplish tasks that help the company achieve it's goals.
What characteristic does this refer to? correct answers leadership
Managers in ______ tend to be more people-oriented, while managers in ______ tend to be more
profit-oriented. correct answers Europe; the United States
What is a characteristic of an effective leader? correct answers They increase the organization's
ability to meet contemporary challenges.
The terms manager and leader are interchangeable as they refer to the same thing. correct
answers False
, The five sources of leadership ______ are: legitimate, coercive, reward, expert, and referent.
correct answers power
Who coined the phrase "servant leadership?" correct answers Robert Greenleaf
A servant leader has correct answers a strong desire to work for others' benefit
Compared to both Japanese and American organizations, leadership in European companies
tends to be more correct answers humanistic
Managers use _______ power to show appreciation for their employees' hard work. correct
answers reward
The ability of a manager to punish others is referred to as ______ power. correct answers
coercive
What is one of the five types of leadership power? correct answers Reward
Riley can increase her ______ power by obtaining additional education or training, staying up-
to-date on technology and getting involved with a professional association. correct answers
expert
Paula is well-liked by her subordinates. They look up to her and see her as a role model. As such,
Paula has ______ power. correct answers referent
How do managers use reward power effectively? correct answers By using it to show
appreciation for subordinates' good work
