MGMT 302- EXAM 1 || Faultless Answers 100%.
Organizational Behavior correct answers The study of employees within organizations and their
behavior, decisions, perceptions, emotional responses, interaction
THE ORGINS OF MANAGERIAL THOUGHT CAN BE TRACED BACK TO... correct
answers Ancient Egyptian Times or before
SCIENTIFIC MANAGEMENT INVOLVES... correct answers Determining the one best way to
perform a task
TYPES OF INDIVIDUAL BEHAVIOR correct answers 1. Task Behavior
2. Organizational Citizenship
3. Counter- Productive Workplace Behavior (CWB)
4. Commitment
5. Absenteeism
TASK BEHAVIOR correct answers Goal directed behavior under the person's control
ORGANIZATIONAL CITIZENSHIP correct answers Contextual Performance --> cooperation
& helpfulness
o "How helpful one is to co-workers"
COUNTER-PRODUCTIVE WORKPLACE BEHAVIOR (CWB) correct answers Voluntary
behaviors that potentially harm the organization (ex. calling out, stealing)
COMMITMENT correct answers Agreeing to employment relationship and remaining in that
relationship
ABSENTEEISM correct answers Maintaining attendance
, MAKE SATISFACTION A PRIORITY correct answers Increase OCBS and decrease CWBs
MARS MODEL correct answers Employee MOTIVATION
Employee ABILITY
ROLE-PERCEPTIONS
SITUATION FACTORS
MARS MODEL correct answers
5 FACTOR PERSONALITY MODEL (CANOE) correct answers 1. Conscientiousness
2. Agreeable
3. Neuroticism
4. Openness to Experience
5. Extraversion
SCHWARTZ' VALUES MODEL correct answers 1. Openness to change
2. Conservation
3. Self-Enhancement
4. Self-Transcedence
STABLE LONG-LASTING BELIEFS ABOUT WHAT IS IMPORTANT IN A VARIETY OF
SITUATIONS ARE CALLED correct answers Values
ETHICAL DECISION MAKING & DILEMMAS correct answers Dilemma: choice b/w 2
competing but arguably valid approaches
- Utilitarian Approach
- Moral Rights Approach
Organizational Behavior correct answers The study of employees within organizations and their
behavior, decisions, perceptions, emotional responses, interaction
THE ORGINS OF MANAGERIAL THOUGHT CAN BE TRACED BACK TO... correct
answers Ancient Egyptian Times or before
SCIENTIFIC MANAGEMENT INVOLVES... correct answers Determining the one best way to
perform a task
TYPES OF INDIVIDUAL BEHAVIOR correct answers 1. Task Behavior
2. Organizational Citizenship
3. Counter- Productive Workplace Behavior (CWB)
4. Commitment
5. Absenteeism
TASK BEHAVIOR correct answers Goal directed behavior under the person's control
ORGANIZATIONAL CITIZENSHIP correct answers Contextual Performance --> cooperation
& helpfulness
o "How helpful one is to co-workers"
COUNTER-PRODUCTIVE WORKPLACE BEHAVIOR (CWB) correct answers Voluntary
behaviors that potentially harm the organization (ex. calling out, stealing)
COMMITMENT correct answers Agreeing to employment relationship and remaining in that
relationship
ABSENTEEISM correct answers Maintaining attendance
, MAKE SATISFACTION A PRIORITY correct answers Increase OCBS and decrease CWBs
MARS MODEL correct answers Employee MOTIVATION
Employee ABILITY
ROLE-PERCEPTIONS
SITUATION FACTORS
MARS MODEL correct answers
5 FACTOR PERSONALITY MODEL (CANOE) correct answers 1. Conscientiousness
2. Agreeable
3. Neuroticism
4. Openness to Experience
5. Extraversion
SCHWARTZ' VALUES MODEL correct answers 1. Openness to change
2. Conservation
3. Self-Enhancement
4. Self-Transcedence
STABLE LONG-LASTING BELIEFS ABOUT WHAT IS IMPORTANT IN A VARIETY OF
SITUATIONS ARE CALLED correct answers Values
ETHICAL DECISION MAKING & DILEMMAS correct answers Dilemma: choice b/w 2
competing but arguably valid approaches
- Utilitarian Approach
- Moral Rights Approach
