What is task autonomy? correct answers degree to which a job provides an individual with some
control over what he or she does and how he or she does it
What is task feedback? correct answers degree to which a person accomplishing a task receives
information about performance from performing the task itself
What is task interdependence? correct answers degree to which tasks require coordination and
sunchronization for work groups or teams to accomplish desired goals
What is centralization and the major benefit? correct answers Diffusion of decision making
throughout an organization
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What is organizational culture? correct answers System of shared backgrounds, norms, values, or
beliefs among members of a group
What is organizational climate? correct answers concerns members' subjective reactions to the
organization
What is participative leadership in GLOBE? correct answers degree to which managers involve
others in making and implementing decisions
The top leader attributes and behaviors universally viewd as positive. correct answers -
trustworthy -excellence oriented
-just -positive
-honest -dynamic
-foresighted -Motive arouser
-plans ahead -confidence builder
, -motivational -dependable
-encouraging -coordinator
-informed -intelligent
-decisive -effective bargainer
-win-win problem solver
-administratively skilled
-communicative -team builder
What is edge in the four components of leadership vision? correct answers tough calls, stories,
analogies, and metaphors
What is conflict? correct answers opposing parties have seemingly incompatible interests or
goals
Conflict-handling orientations correct answers competitive: domination
collaborative: integration
sharing: compromise
avoidant: neglect
accommodative: appeasement
Fisher and Ury's tips for negotiating (interests vs. positions) correct answers -prepare for
negotiation: anticipate each side's key concerns, issues, attitudes, negotiating strategies, and
goals
-separate the people from the problem: do not place blame, communicate clearly
-Focus on interests, not positions: one should focus on one's own interests and one's counterpart's
interest
The equation/function of the model of performance? correct answers function of the product of
expectations, capabilities, opportunities, and motivation