MGMT 3720 Exam 1 || All Answers are Valid.
What are the four management functions? correct answers Planning, organizing, leading and
controlling. These all involve effective interpersonal skills for communication
The ten roles or sets of behavior attributable to jobs are divided into three categories of correct
answers interpersonal roles, informational roles, and decisional roles
What are the 3 types of management skills? correct answers technical skills: applying
information, human skills: communicating information, and conceptual skills: the ability to
analyze and make decisions
What are the four managerial activities? correct answers traditional management,
communication, human resource management, and networking
Organizational behavior is determined by 3 things that are correct answers Individuals, groups
and structures
Behavior is generally... correct answers predictable
Evidence-Based Management (EBM) correct answers argues for managers to make decisions
based on management.
What are the major behavioral science disciplines that contribute to organizational behavior?
correct answers psychology, social psychology, sociology and anthropology
Contingency variables correct answers situational factors that moderate the relationship between
the IV and DV
What is the basic OB model? correct answers inputs -> processes -> outcomes...and then back to
inputs. Works at individual, group and organizational levels
, The most important human output contribution to organizational behavior is correct answers task
performance
Citizen Behavior correct answers Performance BEYOND expectations
Withdrawal Behavior correct answers Sets of actions that employees take to separate themselves
from an organizations
Surface level Diversity correct answers Diversity on a demographic scale
Deep Level Diversity correct answers Diversity more on a personal value scale
Employees are often unwilling to accommodate most with ____ dissability correct answers
mental
Tenure is almost always a correct answers good thing
What are the three components of attitude? correct answers Cognitive, Affective, and behavioral.
I KNOW IT, I FEEL IT, I DO IT.
Cognitive Dissonance correct answers Basically cognitive discomfort. We think one thing, but
we feel another. In order to deal with dissonance, we rationalize it our heads to keep on tootin.
Moderating Variables correct answers the variables that influence attitudes and therefore,
behaviors
Attitude predicts correct answers behavior
What are the four management functions? correct answers Planning, organizing, leading and
controlling. These all involve effective interpersonal skills for communication
The ten roles or sets of behavior attributable to jobs are divided into three categories of correct
answers interpersonal roles, informational roles, and decisional roles
What are the 3 types of management skills? correct answers technical skills: applying
information, human skills: communicating information, and conceptual skills: the ability to
analyze and make decisions
What are the four managerial activities? correct answers traditional management,
communication, human resource management, and networking
Organizational behavior is determined by 3 things that are correct answers Individuals, groups
and structures
Behavior is generally... correct answers predictable
Evidence-Based Management (EBM) correct answers argues for managers to make decisions
based on management.
What are the major behavioral science disciplines that contribute to organizational behavior?
correct answers psychology, social psychology, sociology and anthropology
Contingency variables correct answers situational factors that moderate the relationship between
the IV and DV
What is the basic OB model? correct answers inputs -> processes -> outcomes...and then back to
inputs. Works at individual, group and organizational levels
, The most important human output contribution to organizational behavior is correct answers task
performance
Citizen Behavior correct answers Performance BEYOND expectations
Withdrawal Behavior correct answers Sets of actions that employees take to separate themselves
from an organizations
Surface level Diversity correct answers Diversity on a demographic scale
Deep Level Diversity correct answers Diversity more on a personal value scale
Employees are often unwilling to accommodate most with ____ dissability correct answers
mental
Tenure is almost always a correct answers good thing
What are the three components of attitude? correct answers Cognitive, Affective, and behavioral.
I KNOW IT, I FEEL IT, I DO IT.
Cognitive Dissonance correct answers Basically cognitive discomfort. We think one thing, but
we feel another. In order to deal with dissonance, we rationalize it our heads to keep on tootin.
Moderating Variables correct answers the variables that influence attitudes and therefore,
behaviors
Attitude predicts correct answers behavior
