Organizational Behavior correct answers study of human action in the context of formal group
environments for the purpose of promoting productivity.
Key Management Challenge correct answers finding ways to make work meaningful for
individuals while contributing.
Management correct answers the process of planning, organizing, leading, and controlling the
activities of employees to accomplish an organizations objectives.
Foundations of Organizational Behavior correct answers economics, psychology, sociology,
anthropology, and political science. "How can we make people more productive at work?"
Challenges for todays managers correct answers Global competition, new technology, increased
emphasis on quality, changing employee expectations, diversity, societal pressures regarding
ethical behavior.
Psychology correct answers we gain tools assessing the status of the individual - their likes and
dislikes, their tendencies, their capacities, their productivities.
Social Psychology correct answers gain an understanding of the dynamic nature of groups and
the influence that others have on individuals. *most time spent*
Sociology correct answers gain an understanding of culture, values, and the priorities of people
from a macro perspective.
Anthropology correct answers gain an element of objectivity and a descriptive practice of
assessing human beings and their activities as entities in the natural world.
, Seven elements of Organizational Structure correct answers Work Specialization,
departmentalization, formalization, centralization, chain of command, span of control, boundary
spanning.
Interpersonal Skills correct answers concerning or involving relationships between people.
Mechanistic Models correct answers High specialization, Rigid Departmentalization,Clear chain
of command, Narrows spans of control, Centralization
High Formalization
Organic Model correct answers a structure that is flat, uses cross-hierarchical and cross-
functional teams, has low formalization, possesses a comprehensive information network, and
relies on participative decision making
Sapir-Whorf Hypothesis correct answers the idea that different languages create different ways
of thinking
Managers and their functions correct answers plan, organize, lead and ATTEMPT control.
Tone at the top correct answers ethical tone set by top management
work specialization (division of labor) correct answers the degree to which organizational tasks
are subdivided into individual jobs
Departmentalization correct answers the dividing of organizational functions into separate units
Formalization correct answers the presence of rules and regulations governing how people in the
organization interact