MGMT 3721 exam 1 || 100% no Error.
Functions of work correct answers Economic
Social
Status
Personal
Alienation correct answers feeling of powerlessness, meaningless
TQM correct answers Total Quality Management, efforts to improve quality in an org
What are primary responsibilities of a manager? correct answers 1. Long-range planning
2. Controlling
3. Environmental scanning
4. Supervision
5. Coordinating
6. Customer relations and marketing
7. Community relations
8. Internal consulting
9. Monitoring products and services
Levels of management correct answers Executive
Middle
First line
Executive managers correct answers the top of the hierarchy, responsible for the entire
organization, especially its strategic direction. Conceptual
, Middle managers- correct answers middle of the hierarchy, responsible for major departments
and may supervise other lower- level managers.
First-line managers- correct answers supervise rank-and-file employees and carry out day-to-day
activities within departments. Technical
Skills needed of a manager- correct answers conceptual, technical, interpersonal
technical skills correct answers use the tools, procedures, and techniques of their special areas.
An accountant must have expertise in accounting principles, whereas a production manager must
know operations management. These skills are the mechanics of the job.
Human relations- correct answers ability to work with people and understand employee
motivation and group processes. These skills allow the manager to become involved with and
lead his or her group.
conceptual correct answers represent a manager's ability to organize and analyze information in
order to improve organizational performance. They include the ability to see the organization as
a whole and to understand how various parts fit together to work as an integrated unit. These
skills are required to coordinate the departments and divisions successfully so that the entire
organization can pull together.
Organizational design- correct answers a formal methodology that identifies dysfunctional
aspects of workflow, procedures, structures and systems, and then realigns them to fit current
business goals and develops plans to implement change.
Types of abilities/skills of an employee correct answers Mental
Cognitive
Physical
Psychomotor
Functions of work correct answers Economic
Social
Status
Personal
Alienation correct answers feeling of powerlessness, meaningless
TQM correct answers Total Quality Management, efforts to improve quality in an org
What are primary responsibilities of a manager? correct answers 1. Long-range planning
2. Controlling
3. Environmental scanning
4. Supervision
5. Coordinating
6. Customer relations and marketing
7. Community relations
8. Internal consulting
9. Monitoring products and services
Levels of management correct answers Executive
Middle
First line
Executive managers correct answers the top of the hierarchy, responsible for the entire
organization, especially its strategic direction. Conceptual
, Middle managers- correct answers middle of the hierarchy, responsible for major departments
and may supervise other lower- level managers.
First-line managers- correct answers supervise rank-and-file employees and carry out day-to-day
activities within departments. Technical
Skills needed of a manager- correct answers conceptual, technical, interpersonal
technical skills correct answers use the tools, procedures, and techniques of their special areas.
An accountant must have expertise in accounting principles, whereas a production manager must
know operations management. These skills are the mechanics of the job.
Human relations- correct answers ability to work with people and understand employee
motivation and group processes. These skills allow the manager to become involved with and
lead his or her group.
conceptual correct answers represent a manager's ability to organize and analyze information in
order to improve organizational performance. They include the ability to see the organization as
a whole and to understand how various parts fit together to work as an integrated unit. These
skills are required to coordinate the departments and divisions successfully so that the entire
organization can pull together.
Organizational design- correct answers a formal methodology that identifies dysfunctional
aspects of workflow, procedures, structures and systems, and then realigns them to fit current
business goals and develops plans to implement change.
Types of abilities/skills of an employee correct answers Mental
Cognitive
Physical
Psychomotor
