MKTG 372 TEST 1 ALIDAEE || ANSWERED PERFECTLY 100%.
Operations Management correct answers _____ is the design, operation, and improvement of the
systems that create and deliver the firm's primary products and services.
Successful firms have a clear and unambiguous idea of correct answers how they intend to make
money.
Operations and supply chain management (OSCM) correct answers a functional field of business
concerned with the management of the entire production/delivery system.
Operations is ______. correct answers the manufacturing and service processes used to transform
resources into products.
Supply Chain is ____. correct answers the processes that move information and material &
money to and from the firm.
The process of delivering finished goods, services, and supplies from one place to another is
accomplished by: correct answers 1) technological innovation,
2) mathematics,
3) software,
4) old-fashioned concrete, steel, and muscle.
Success in today's global markets requires a ______ that matches the preferences of _____ with
the realities imposed by complex supply networks. correct answers business strategy; customers
A ______ meets the needs of Shareholders, Employees, and Preserves the environment issues.
correct answers sustainable strategy
Operations and supply chain processes can be categorized as: correct answers 1) planning,
2) sourcing,
, 3) making,
4) delivering
5) returning
Companies are ____ in different places in the supply chain. correct answers positioned
Within the context of their position, they ALL REQUIRE correct answers 1) planning,
2) sourcing,
3) making,
4) delivering
5) returning
Examples of Pure Goods correct answers food products, chemicals, book publishing
Examples of Core Goods correct answers appliances, data storage systems, automobiles
Examples of Core Services correct answers hotels, airlines, internet service providers
Examples of Pure Services correct answers teaching, medical advice, financial consulting
Goods are: correct answers Tangible
Less interaction with customers
Often homogeneous
Not perishable - can be inventoried
Services are: correct answers Intangible
Interaction with customer required
Operations Management correct answers _____ is the design, operation, and improvement of the
systems that create and deliver the firm's primary products and services.
Successful firms have a clear and unambiguous idea of correct answers how they intend to make
money.
Operations and supply chain management (OSCM) correct answers a functional field of business
concerned with the management of the entire production/delivery system.
Operations is ______. correct answers the manufacturing and service processes used to transform
resources into products.
Supply Chain is ____. correct answers the processes that move information and material &
money to and from the firm.
The process of delivering finished goods, services, and supplies from one place to another is
accomplished by: correct answers 1) technological innovation,
2) mathematics,
3) software,
4) old-fashioned concrete, steel, and muscle.
Success in today's global markets requires a ______ that matches the preferences of _____ with
the realities imposed by complex supply networks. correct answers business strategy; customers
A ______ meets the needs of Shareholders, Employees, and Preserves the environment issues.
correct answers sustainable strategy
Operations and supply chain processes can be categorized as: correct answers 1) planning,
2) sourcing,
, 3) making,
4) delivering
5) returning
Companies are ____ in different places in the supply chain. correct answers positioned
Within the context of their position, they ALL REQUIRE correct answers 1) planning,
2) sourcing,
3) making,
4) delivering
5) returning
Examples of Pure Goods correct answers food products, chemicals, book publishing
Examples of Core Goods correct answers appliances, data storage systems, automobiles
Examples of Core Services correct answers hotels, airlines, internet service providers
Examples of Pure Services correct answers teaching, medical advice, financial consulting
Goods are: correct answers Tangible
Less interaction with customers
Often homogeneous
Not perishable - can be inventoried
Services are: correct answers Intangible
Interaction with customer required
