Hotel Management - Final Exam (HM
280) Questions All Solved 2025-2026
Updated.
QUIZ #1 - Overview, Management & Franchise Agreements - Answer
What is the greatest difference between full-service hotels and limited service hotels? - Answer
The food and beverage services offered by the hotels
Which of the following are examples of a hotel revenue center? - Answer F&B Department,
Rooms Department
According to the American Hotel & Lodging Association (AH&LA), more than 50% of all hotel
guests are: - Answer Leisure travelers
Which is true? - Answer ANSWERS:
Hilton bought Statler hotels and became the largest hotel company before Marriott or Hyatt
opened their first hotel
The first airport hotels were opened in the 1920's with the growth of air travel
Kemmons Wilson started the Holiday Inn hotel chain and chose locations based on the new
interstate highway system
The relationship between price paid and the quality of the products & services received is
known as: - Answer Value proposition
A hotel owner who hires a hotel management company may face potential drawbacks that
include: - Answer 1) Little to no input of hiring decisions
2) Cost associated with the management company's errors must be assumed by the owner
3) Turnover of talented managers
4) --> ANSWER: all of the above
,An owner invests $5,000,000 in a hotel property. In the first year, that hotel makes an after-tax
profit of $600,000. What is the return on investment (ROI) for the owner? - Answer 12%
A hotel management company can have an ownership stake in: - Answer 1) Some of the
hotel it manages
2) None of the hotel it manages
3) All of the hotel it manages
4) --> ANSWER: all of the above
When a hotel is changing the brand of the property, it is known as a: - Answer Conversion
What is true about an investor in a hotel? - Answer The investor seeks a return on their
investment
QUIZ #2 - Asset Management & GMs - Answer
What is true about the role of the asset manager? - Answer They protect the asset
Which management function would include leading and inspiring associates? - Answer
Directing
Which management function would include the identification of an organization's long-range
goals? - Answer Planning
Which management function would include actions designed to bring together and arrange
resources? - Answer Organizing
Which of the following would most likely be a part of a hotel GM's community activity efforts? -
Answer Hosting and attending citywide charity events
As managers, every day we have the opportunity to: (circle all that apply) - Answer
ANSWERS:
Take care of our associates so they can take care of our guests
, Apply the art and science of management and leadership
Provide heartfelt experiences for our guests
Choose a positive attitude
Which is the best management style? - Answer It depends
Which is not a role and responsibility of the GM? - Answer EOC facilitation
Community relations
Property management and oversight
Standards modeling
Owner relations
Brand affiliation management
--> ANSWER: All are roles and responsibilities of the GM
If a hotel has an ADR of $110 and an occupancy rate of 80%, the RevPAR for the hotel is: -
Answer $88
Last night, a hotel sold 1170 of their 1200 hotel rooms and generated total revenue from room
sales of $292,500. The occupancy for the hotel is: - Answer 97.5 %
QUIZ #3 - HR - Answer
Which of the following is true about the Human Resources department? (select all that apply) -
Answer ANSWERS:
Assist managers with orientation and training
280) Questions All Solved 2025-2026
Updated.
QUIZ #1 - Overview, Management & Franchise Agreements - Answer
What is the greatest difference between full-service hotels and limited service hotels? - Answer
The food and beverage services offered by the hotels
Which of the following are examples of a hotel revenue center? - Answer F&B Department,
Rooms Department
According to the American Hotel & Lodging Association (AH&LA), more than 50% of all hotel
guests are: - Answer Leisure travelers
Which is true? - Answer ANSWERS:
Hilton bought Statler hotels and became the largest hotel company before Marriott or Hyatt
opened their first hotel
The first airport hotels were opened in the 1920's with the growth of air travel
Kemmons Wilson started the Holiday Inn hotel chain and chose locations based on the new
interstate highway system
The relationship between price paid and the quality of the products & services received is
known as: - Answer Value proposition
A hotel owner who hires a hotel management company may face potential drawbacks that
include: - Answer 1) Little to no input of hiring decisions
2) Cost associated with the management company's errors must be assumed by the owner
3) Turnover of talented managers
4) --> ANSWER: all of the above
,An owner invests $5,000,000 in a hotel property. In the first year, that hotel makes an after-tax
profit of $600,000. What is the return on investment (ROI) for the owner? - Answer 12%
A hotel management company can have an ownership stake in: - Answer 1) Some of the
hotel it manages
2) None of the hotel it manages
3) All of the hotel it manages
4) --> ANSWER: all of the above
When a hotel is changing the brand of the property, it is known as a: - Answer Conversion
What is true about an investor in a hotel? - Answer The investor seeks a return on their
investment
QUIZ #2 - Asset Management & GMs - Answer
What is true about the role of the asset manager? - Answer They protect the asset
Which management function would include leading and inspiring associates? - Answer
Directing
Which management function would include the identification of an organization's long-range
goals? - Answer Planning
Which management function would include actions designed to bring together and arrange
resources? - Answer Organizing
Which of the following would most likely be a part of a hotel GM's community activity efforts? -
Answer Hosting and attending citywide charity events
As managers, every day we have the opportunity to: (circle all that apply) - Answer
ANSWERS:
Take care of our associates so they can take care of our guests
, Apply the art and science of management and leadership
Provide heartfelt experiences for our guests
Choose a positive attitude
Which is the best management style? - Answer It depends
Which is not a role and responsibility of the GM? - Answer EOC facilitation
Community relations
Property management and oversight
Standards modeling
Owner relations
Brand affiliation management
--> ANSWER: All are roles and responsibilities of the GM
If a hotel has an ADR of $110 and an occupancy rate of 80%, the RevPAR for the hotel is: -
Answer $88
Last night, a hotel sold 1170 of their 1200 hotel rooms and generated total revenue from room
sales of $292,500. The occupancy for the hotel is: - Answer 97.5 %
QUIZ #3 - HR - Answer
Which of the following is true about the Human Resources department? (select all that apply) -
Answer ANSWERS:
Assist managers with orientation and training
