NHM 372 Exam 1 || 100% Verified Solutions.
Basic Systems Model correct answers Input, transformation, output
Expanded Systems Model correct answers Input, transformation, output, control, memory,
environmental factors, feedback
Model correct answers Simplification of situation using basic information
System correct answers Collection of interrelated parts unified to obtain one objective
Input correct answers All resources required to obtain objective
Transformation correct answers Action to change input to output
Internal control correct answers Plans, goals, standards, policies and procedures of organization
External control correct answers Local, state, federal regulations and contracts with outside
companies
What do internal and external controls provide? correct answers Guidance for system
Memory correct answers All stored records of systems operations
Environmental factors correct answers Factors outside system that can impact operation; requires
op to be flexible and customer focused
Feedback correct answers Process of receiving information from internal and external
environment
,Interdependency correct answers Reciprocal relationship of parts, each part affects performance
of others
Integration correct answers Parts blended to whole
Synergy correct answers Working together produces greater outcome than working seperately
Equifinality correct answers Similar output achieved using different inputs or varying
transformation process
Permeable boundaries correct answers Allows system to be affected by changing external
environment; boundaries define limits
Interface correct answers Area where two systems/subsystems contact
3 levels of interface correct answers 1-internal- operational level-goods/service produced
2- organizational- coordinate between op level and policy level
3- policy/corporate- interacts with environment; responsible long range planning
Hierarchy correct answers Ranked/ordered parts of system
Characteristics of Open Systems correct answers 1- Interdependency
2- Dynamic Equilibrium
3- Equifinality
4- Permeable boundaries
5- Interface
6- Hierarchy
, Control includes correct answers Quality and menu
Input resources correct answers 1- human- labor and skills
2- materials- *food and supplies
3- facilities- space and equipment
4- operational- money, time, utilities, information
What is primary resource? correct answers food
Food and supplies are generally a limited resource for foodservice managers correct answers
TRUE
Resource correct answers An input transformed to an output
Transformation components correct answers 1- functional subsystem
2- management functions
3- linking processes
Functional subsystem correct answers Complete system but not independent, interdependent part
of whole
Management functions correct answers Planning, organizing, staffing, directing, controlling
Linking processes correct answers Balance, communication, decision making (coordinate input
to output)
Output Objective correct answers Satisfy expectations and needs of customer
Basic Systems Model correct answers Input, transformation, output
Expanded Systems Model correct answers Input, transformation, output, control, memory,
environmental factors, feedback
Model correct answers Simplification of situation using basic information
System correct answers Collection of interrelated parts unified to obtain one objective
Input correct answers All resources required to obtain objective
Transformation correct answers Action to change input to output
Internal control correct answers Plans, goals, standards, policies and procedures of organization
External control correct answers Local, state, federal regulations and contracts with outside
companies
What do internal and external controls provide? correct answers Guidance for system
Memory correct answers All stored records of systems operations
Environmental factors correct answers Factors outside system that can impact operation; requires
op to be flexible and customer focused
Feedback correct answers Process of receiving information from internal and external
environment
,Interdependency correct answers Reciprocal relationship of parts, each part affects performance
of others
Integration correct answers Parts blended to whole
Synergy correct answers Working together produces greater outcome than working seperately
Equifinality correct answers Similar output achieved using different inputs or varying
transformation process
Permeable boundaries correct answers Allows system to be affected by changing external
environment; boundaries define limits
Interface correct answers Area where two systems/subsystems contact
3 levels of interface correct answers 1-internal- operational level-goods/service produced
2- organizational- coordinate between op level and policy level
3- policy/corporate- interacts with environment; responsible long range planning
Hierarchy correct answers Ranked/ordered parts of system
Characteristics of Open Systems correct answers 1- Interdependency
2- Dynamic Equilibrium
3- Equifinality
4- Permeable boundaries
5- Interface
6- Hierarchy
, Control includes correct answers Quality and menu
Input resources correct answers 1- human- labor and skills
2- materials- *food and supplies
3- facilities- space and equipment
4- operational- money, time, utilities, information
What is primary resource? correct answers food
Food and supplies are generally a limited resource for foodservice managers correct answers
TRUE
Resource correct answers An input transformed to an output
Transformation components correct answers 1- functional subsystem
2- management functions
3- linking processes
Functional subsystem correct answers Complete system but not independent, interdependent part
of whole
Management functions correct answers Planning, organizing, staffing, directing, controlling
Linking processes correct answers Balance, communication, decision making (coordinate input
to output)
Output Objective correct answers Satisfy expectations and needs of customer
