NHM 372 Chapter 1 || 100% no Error.
Which of the following operating practices is the "right granted to an individual or group to
market a company's concept"? correct answers Franchising
Which is a definition of quality? correct answers Characteristics of a product or service that
bears on its ability to satisfy stated or implied needs and a product or service that is free of
defects.
Which of the following is using less human effort, less space, less capital and less time? correct
answers Lean
The Academy of Nutrition and Dietetics was formerly known as the American Dietetic
Association. correct answers True
Suppliers of food products are termed "external customers" of the foodservice operation correct
answers true
[BLANK] is defined as the degree to which managers allow employees to act independently
within their job description. correct answers Empowerment
All foodservice operations must follow specific sustainability practices as outlined by the health
department. correct answers False
The distribution of misleading or inaccurate claims by a company about its environmental efforts
in an attempt to create a positive image is which of the following? correct answers greenwashing
Foodservice operations are correct answers open systems
Systems approach focuses on? correct answers the totality of the organization rather than the
parts
, Models correct answers Conceptual simplification of a real situation in which extraneous
information is excluded and analysis is simplified.
What was used before 1960 correct answers analytical fact-finding approaches were used to
examine organizations.
System correct answers is defined as a collection of interrelated parts or subsystems unified by
design to
obtain one or more objectives.
What are the implications of a system correct answers A system is designed to accomplish an
objective.
• Subsystems of a system have an established arrangement.
• Interrelationships exist among the elements.
• Flow of resources through a system is more important than basic elements.
• Organization objectives are more important than those of the subsystems.
Input correct answers Any human, physical, or operational resource required to accomplish
objectives of the system.
Transformation correct answers involves any action or activity used in changing inputs into
outputs, such as activities involved in the production of food.
Output correct answers Result of transforming input into the achievement of a system's goal. For
example, the primary output in a foodservice system is the production of the desired quantity and
quality of food to meet customers' needs.
Internal Control correct answers Internal and external control pro-vides guidance for the system.
Internal- Plans, goals, standards, policies, and procedures of the organization.
Which of the following operating practices is the "right granted to an individual or group to
market a company's concept"? correct answers Franchising
Which is a definition of quality? correct answers Characteristics of a product or service that
bears on its ability to satisfy stated or implied needs and a product or service that is free of
defects.
Which of the following is using less human effort, less space, less capital and less time? correct
answers Lean
The Academy of Nutrition and Dietetics was formerly known as the American Dietetic
Association. correct answers True
Suppliers of food products are termed "external customers" of the foodservice operation correct
answers true
[BLANK] is defined as the degree to which managers allow employees to act independently
within their job description. correct answers Empowerment
All foodservice operations must follow specific sustainability practices as outlined by the health
department. correct answers False
The distribution of misleading or inaccurate claims by a company about its environmental efforts
in an attempt to create a positive image is which of the following? correct answers greenwashing
Foodservice operations are correct answers open systems
Systems approach focuses on? correct answers the totality of the organization rather than the
parts
, Models correct answers Conceptual simplification of a real situation in which extraneous
information is excluded and analysis is simplified.
What was used before 1960 correct answers analytical fact-finding approaches were used to
examine organizations.
System correct answers is defined as a collection of interrelated parts or subsystems unified by
design to
obtain one or more objectives.
What are the implications of a system correct answers A system is designed to accomplish an
objective.
• Subsystems of a system have an established arrangement.
• Interrelationships exist among the elements.
• Flow of resources through a system is more important than basic elements.
• Organization objectives are more important than those of the subsystems.
Input correct answers Any human, physical, or operational resource required to accomplish
objectives of the system.
Transformation correct answers involves any action or activity used in changing inputs into
outputs, such as activities involved in the production of food.
Output correct answers Result of transforming input into the achievement of a system's goal. For
example, the primary output in a foodservice system is the production of the desired quantity and
quality of food to meet customers' needs.
Internal Control correct answers Internal and external control pro-vides guidance for the system.
Internal- Plans, goals, standards, policies, and procedures of the organization.
