NHM 373 Exam 1 modules 1-5 || All Answers are Flawless.
The Menu correct answers a detailed list of items offered
Menu Planning correct answers The process you go through to select, purchase, and prepare the
food you will eat for a select period of time.
external Functions of a Menu correct answers • identifies a FS operation's goods and services
(sales tool)
• differentiates them from competitors
• Defines what the restaurant does
• Is used for positioning
• Can generate customer loyalty and community visibility
Internal Functions of a Menu correct answers • Primary control tool for the management of a
FS operation.
Controls:
• Foods purchased, prepared, served
• Employees hired
• Level and type of service
• Menu prices (= profit)
• Marketing (support FS identity/brand image)
Impacts:
• The budget
• The layout
• Type of service
How the menu items are presented
,to the customer/patient correct answers Types:
• Spoken
• Room service
• A la carte
• Table d'hôte
Menu Classification correct answers • Type of operation (coffee shop, casual, etc)
• Meal period (breakfast, lunch, dinner)
• Product (dessert menu, beverage menu)
• Age group (senior, child menus)
Static menu correct answers same items are offered daily (eg. restaurant)
Cycle Menu correct answers different items offered daily and is repeated on a
predetermined cycle of days.
Single‐use menu correct answers planned for a particular day (event) and is not re‐used in the
exact form a second time (eg. X'mas party, catered event, special meetings, etc.)
Degree of Choice menu correct answers limited to extensive: influences # of categories, and #
choices within a category.
A limited menu correct answers - Reduces equipment and storage needs
- Requires less skilled labor
- Easier to control cost and quality
• Problem: May be hard to attract large customer base.
A more extensive menu correct answers - Attracts more customers
,- Encourages regular customers to return
• Problem: More space needed for storage, labor, equipment, and production
Customer Satisfaction: Factors Affecting Menu Planning correct answers • consumer/industry
trends
• Competition
• Sociocultural satisfaction
• Socioeconomic factors
• Food habits and preferences
• Nutritional influences
• Aesthetic factors
• Sustainability
Management Decisions: Factors Affecting Menu Planning correct answers • Profitability (food
cost, menu
pricing
• Menu mix
• Kitchen capacity
• Production method and equipment
• Food availability/seasonality
• ingredients purchased
• Production/Service staff
• Sustainability
Menu Rationalization correct answers simplified menu for operational efficiency (using same
food items for multiple items) to streamline purchasing, receiving, and storage
meal correct answers • the food served and eaten at one time
, • any of the occasions for eating food that
occur by custom or habit at more or less fixed times
Meal Planning
• Meal planning is planning what you are
going to serve (expected to eat) for a
certain amount of time, could be a week,
could be a day, could be a month.
• You are organizing the ingredients and
recipes.
Factors that Influence Eating Practices correct answers • Taste & Food preferences
• Weight & Health concerns
• Physiology
• Time & convenience
• Environment (home, school, workplace)
• Abundance of foods
• Demographic factors (eg. age, ethnicity,
socioeconomic status, etc.)
• Media & marketing
• Perceived product safety
• Culture (heritage, religion, body image)
A Diet correct answers way of living
1. the customary allowance of food and drink regularly provided or consumed
2. food and drink considered with regard to their nutritional qualities, composition, and effects on
health.
The Menu correct answers a detailed list of items offered
Menu Planning correct answers The process you go through to select, purchase, and prepare the
food you will eat for a select period of time.
external Functions of a Menu correct answers • identifies a FS operation's goods and services
(sales tool)
• differentiates them from competitors
• Defines what the restaurant does
• Is used for positioning
• Can generate customer loyalty and community visibility
Internal Functions of a Menu correct answers • Primary control tool for the management of a
FS operation.
Controls:
• Foods purchased, prepared, served
• Employees hired
• Level and type of service
• Menu prices (= profit)
• Marketing (support FS identity/brand image)
Impacts:
• The budget
• The layout
• Type of service
How the menu items are presented
,to the customer/patient correct answers Types:
• Spoken
• Room service
• A la carte
• Table d'hôte
Menu Classification correct answers • Type of operation (coffee shop, casual, etc)
• Meal period (breakfast, lunch, dinner)
• Product (dessert menu, beverage menu)
• Age group (senior, child menus)
Static menu correct answers same items are offered daily (eg. restaurant)
Cycle Menu correct answers different items offered daily and is repeated on a
predetermined cycle of days.
Single‐use menu correct answers planned for a particular day (event) and is not re‐used in the
exact form a second time (eg. X'mas party, catered event, special meetings, etc.)
Degree of Choice menu correct answers limited to extensive: influences # of categories, and #
choices within a category.
A limited menu correct answers - Reduces equipment and storage needs
- Requires less skilled labor
- Easier to control cost and quality
• Problem: May be hard to attract large customer base.
A more extensive menu correct answers - Attracts more customers
,- Encourages regular customers to return
• Problem: More space needed for storage, labor, equipment, and production
Customer Satisfaction: Factors Affecting Menu Planning correct answers • consumer/industry
trends
• Competition
• Sociocultural satisfaction
• Socioeconomic factors
• Food habits and preferences
• Nutritional influences
• Aesthetic factors
• Sustainability
Management Decisions: Factors Affecting Menu Planning correct answers • Profitability (food
cost, menu
pricing
• Menu mix
• Kitchen capacity
• Production method and equipment
• Food availability/seasonality
• ingredients purchased
• Production/Service staff
• Sustainability
Menu Rationalization correct answers simplified menu for operational efficiency (using same
food items for multiple items) to streamline purchasing, receiving, and storage
meal correct answers • the food served and eaten at one time
, • any of the occasions for eating food that
occur by custom or habit at more or less fixed times
Meal Planning
• Meal planning is planning what you are
going to serve (expected to eat) for a
certain amount of time, could be a week,
could be a day, could be a month.
• You are organizing the ingredients and
recipes.
Factors that Influence Eating Practices correct answers • Taste & Food preferences
• Weight & Health concerns
• Physiology
• Time & convenience
• Environment (home, school, workplace)
• Abundance of foods
• Demographic factors (eg. age, ethnicity,
socioeconomic status, etc.)
• Media & marketing
• Perceived product safety
• Culture (heritage, religion, body image)
A Diet correct answers way of living
1. the customary allowance of food and drink regularly provided or consumed
2. food and drink considered with regard to their nutritional qualities, composition, and effects on
health.
