2026 with NGN 70 Questions & Answers
Verified Pass
, 1. During a patient-centered interview, a 45-year-old male becomes visibly angry and states, "I've been
waiting for forty-five minutes! My time is just as valuable as yours!" Which response by the provider
best demonstrates effective conflict resolution?
A) "I understand you're frustrated, but we had an emergency that set us back."
B) "You seem very angry about the wait. I apologize for the delay; let's focus on your visit now."
C) "If you continue to yell, I will have to ask you to reschedule your appointment."
D) "I'm sorry, but every patient here has to wait sometimes due to the nature of healthcare."
2. When assessing a skin lesion, the Nurse Practitioner notes a flat, non-palpable area of altered color
that measures 0.8 cm. This should be documented as a:
A) Papule
B) Plaque
C) Macule
D) Patch
3. A patient presents with a suspected gallbladder issue. The provider asks the patient to take a deep
breath while deeply palpating the right upper quadrant under the costal margin. The patient abruptly
stops inhaling due to pain. This is a positive:
A) Rovsing's sign
B) Murphy's sign
C) McBurney's sign
D) Psoas sign
4. During a respiratory assessment, the provider notes increased tactile fremitus over the left lower
lobe. This finding is most consistent with:
A) Pneumothorax
B) Pleural effusion
C) Lobar pneumonia
D) Emphysema