The ranks are firefighter, engineer, captain, _____________ , Deputy Chief, Assistant Chief,
________________, Fire Chief correct answers Battalion/Division chief, Executive Assistant
Chief
The Phoenix Fire Department is organized into ____________ divisions, which are subdivided
into sections. These divisions address the entire scope of Departmental operations. They are
Human Resources, Medical Services, Operations, Technical Services and Health & Wellness
Divisions. An assistant chief oversees one of them correct answers 6
What are the 6 divisions? correct answers Human Resources, Medical Services, Operations,
Technical Services and Health & Wellness Divisions.
The Fire Chief reports to the __________________ office and is classified by the City as a
Department Head. All of the Assistant Chiefs report to the Fire Chief, either directly or through
the _____________ Chief. correct answers City manager , Executive Assistant
The Fire Chief also directly manages the Department's _______________________ and
Emergency Transportation Services (ETS). The Deputy Chief and civilian managers in these
areas report to the Fire Chief. correct answers Fiscal Management
Fiscal is responsible for all _____________ and ____________. correct answers budgeting,
accounting
ETS is responsible for_________ and ____________ for the Department's ambulance services to
our customers. correct answers billing collecting
The Executive Assistant Chief falls directly under and reports to the _______________ . The
Executive Assistant Chief will be delegated as or will assume the Fire Chief role in the absence
of the Fire Chief. correct answers fire chief
, Assistant Chiefs oversee several ___________ within the Department which are managed by
Deputy Chiefs. correct answers sections
____________________ manages the purchasing and warehousing of commodities for the
Department. They care for services such as providing protective clothing, purchasing and
warehousing all supplies and commodities, researching new products and providing mail and
photocopy services. correct answers Resource Management
_________________________ designs, coordinates, builds and maintains all of the Phoenix Fire
Department Facilities. With 57 fire stations and various other buildings spread over more than
520 square miles, this is a critical task. correct answers Facilities Management
__________________ and _______________ are responsible for informing, educating, and
training Phoenix Fire Department members and the general public. This is accomplished through
the Public Information Officer (PIO), the Fire Training Support Unit (FTSU) and our own
publications. correct answers public affairs, community involvement
The ________ also advises the media of important new events and newsworthy incidents. correct
answers PIO
The ____________ and ____________ Section operates a full-time Health Center to provide
mandatory annual medical exams, injury evaluation and occupational medical support. correct
answers health, wellness
_____________________- coordinates the Labor/Management negotiations process correct
answers human resource
Contracts between the Union and the City typically have a term of _________ years and a new
contract must be negotiated before the current contract expires. correct answers 2