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What are the elements of our Corporate Character? (SHB, pg11-12) Be
able to explain each in your own words - ANSWERS-*Professional
*Thorough
*High Principals and Moral Values
*High Standards of Performance
*Spartan Approach
*Enthusiastic
*Competitive Urgency
*Positive Discontent
What are the required documents for a driver? - ANSWERS-Current
Medical Examiners Certificate
Valid Driver's License
Current Vehicle Registration
Insurance Card
What are the 5 keys to Smith Driving? (SHB, pg126) - ANSWERS-
1.Aim High in Steering
2.Get the Big Picture
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3.Keep Your Eyes Moving
4.Leave Yourself an Out
5.Make Sure They See You
What steps should you take to prepare for the following day? (SHB,
pg33) - ANSWERS-Ensure all stockroom garments are with your route
Check the late rail
Blend in late pieces and stockroom pieces
Audit bulk load sheet to ensure that the truck is properly loaded
Audit the route checking to ensure all accounts and pieces are present
Validate TruCountService Summary Report
Notify production management of any issues and work together to
resolve
Review invoices and identify any potential concerns
What do you look for when auditing your invoices? (SHB, pg33) -
ANSWERS-Unusual invoice totals
New wearers added the previous week
LR's and 4-week count down
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New install invoices and transferred accounts
Invoices for lost accounts
What is the AWV Catalog Volume minimum expectation? -
ANSWERS-$300 FS
$600 Uniform
TruCount Documentation Explanations - ANSWERS-SSR to explain 3
Service Summary Report
SSR to explain 3 Pick-up Reports
Invoice Teach-backs - ANSWERS-SSRIT will explain 5 invoices to the
CRT - Material Number, Description, Freq, UF/UD, Qty, Unit Price,
Tax, Sold-to, Payer, Ship-to, Bill-to, Insurance
What is Material Cost? - ANSWERS-Amount of money we spend
buying garments
As an SSR, how can you reduce material costs? - ANSWERS-Monitor
Inventories of garments and checking for billing accuracy;
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