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Words like discrimination, oppression, dominance, subordination, heterosexism, racism, or male
privilege are defined as which of the following? correct answers Language of diversity
What is one of the problems with the "good person/bad person" paradigm of diversity? correct
answers Human beings need bias to survive
Which of the following best identifies attitudes and biases beyond our regular perception of
ourselves and others? correct answers Hidden beliefs
What determines whether something or someone is safe before we can even begin to consciously
decide? correct answers Danger detector
According to the Unconscious Bias lesson, what is the most effective tool available for testing
one's own Unconscious Bias? correct answers Implicit Association Test
Having a sense of familiarity or a background of comfort of one person during a job interview is
an example of which of the following? correct answers Affinity bias
One example of how the Organizational Unconscious Bias can have a negative impact on the
workplace is: correct answers Flexible work arrangements
Which of the following best identifies Micro-Affirmations? correct answers Apparently small
acts that are ephemeral and hard-to-see
According to the Special Case Study, Chubb, what is the first step in tackling workplace bias?
correct answers Provide an open channel of communication for employees
According to "Top 10 Ways to Combat Hidden Bias" by Howard Ross, which of the following
should be used since different departments might have different issues? correct answers Ensure
anonymous employee surveys are conducted company-wide
,To build trust within their section TSgt Velez strives to show that they have a genuine concern
for their follower's well-being. They start taking the time to try and understand their needs and
provide support as needed.
This scenario BEST describes which Practical Approach for building trust? correct answers
Show that you care about your subordinates
SSgt Perry feels their leader constantly pushes them towards their passions and that they
genuinely care about them. Recently they have felt a strong emotional connection when it comes
to trusting their leader.
This scenario BEST describes which level of the Trust Triangle? correct answers Personal Trust
TSgt Greene knows that they are always on a stage being watched by their subordinates. That
their personal emotions and behaviors impact the trust followers have in them. TSgt Greene has
grown to understand that they must be cautious of displays of anger, panic, and regret.
This scenario BEST describes what type of emotions? correct answers Incidental Emotions
During a conversation about the recent breach of trust, SSgt Jones tells SrA Johnson, "To ensure
it does not happen again, I am going to put a policy in place to repair trust. This should prevent
future breaches in the short-term."
SSgt Jones' comments BEST explain which of the following behavioral repair tactics? correct
answers Controls
During a conversation about a trust issue between SSgt Withers and their subordinate, TSgt Allen
reminds SSgt Withers of the importance of a careful approach to this verbal repair tactic.
Explaining the effectiveness of this tactic depends on the individual understanding, the delivery,
and the severity of the transgression.
TSgt Allen's statement BEST explains which of the following verbal repair tactics? correct
answers Apology
This type of commitment involves a more calculative decision to stay with an organization based
on the perceived costs of leaving. This might include factors like financial benefits, career
, opportunities, or the lack of job alternatives. Here, Airmen remain because they feel they need to.
correct answers Continuance
This type of commitment is driven by a sense of obligation. It might stem from personal ethics, a
feeling of indebtedness for opportunities given, or societal norms. Airmen with a strong
normative commitment stay because they feel they ought to. correct answers Normative
This type of commitment refers to the emotional attachment one has to their organization. It's
about believing in the organization's goals and values, enjoying the work, and feeling a sense of
identity with it. Airmen with high affective commitment stay because they want to. correct
answers Affective
SSgt Rogers tells his supervisor, "I only joined the Air Force because I didn't have any other
options. I wanted to go to school to get my bachelor's degree, but I couldn't afford it. I'll probably
stay in at least until I'm done with school."
SSgt Rogers' comments BEST explain which type of organizational commitment. correct
answers Continuance
While talking with SrA Brown, SrA Taylor says, "My grandfather and father were both in the Air
Force. They told me that I have an obligation as a citizen to serve in the military. That's why I'm
here."
SrA Taylor's comments BEST explain which type of organizational commitment? correct
answers Normative
During a feedback session SSgt Miller tells SrA Garcia, "From my perspective, it seems as if you
really enjoy what you do. I've seen you explain our organization's mission and vision to others
and how they connect to our work. Your actions give me the impression that you are in the Air
Force because you want to be."
SrA Garcia's comments BEST explain which type of organizational commitment? correct
answers Affective
Individuals at this level of commitment are recognized as "a leader in their field." They
consistently display remarkable performance.
Words like discrimination, oppression, dominance, subordination, heterosexism, racism, or male
privilege are defined as which of the following? correct answers Language of diversity
What is one of the problems with the "good person/bad person" paradigm of diversity? correct
answers Human beings need bias to survive
Which of the following best identifies attitudes and biases beyond our regular perception of
ourselves and others? correct answers Hidden beliefs
What determines whether something or someone is safe before we can even begin to consciously
decide? correct answers Danger detector
According to the Unconscious Bias lesson, what is the most effective tool available for testing
one's own Unconscious Bias? correct answers Implicit Association Test
Having a sense of familiarity or a background of comfort of one person during a job interview is
an example of which of the following? correct answers Affinity bias
One example of how the Organizational Unconscious Bias can have a negative impact on the
workplace is: correct answers Flexible work arrangements
Which of the following best identifies Micro-Affirmations? correct answers Apparently small
acts that are ephemeral and hard-to-see
According to the Special Case Study, Chubb, what is the first step in tackling workplace bias?
correct answers Provide an open channel of communication for employees
According to "Top 10 Ways to Combat Hidden Bias" by Howard Ross, which of the following
should be used since different departments might have different issues? correct answers Ensure
anonymous employee surveys are conducted company-wide
,To build trust within their section TSgt Velez strives to show that they have a genuine concern
for their follower's well-being. They start taking the time to try and understand their needs and
provide support as needed.
This scenario BEST describes which Practical Approach for building trust? correct answers
Show that you care about your subordinates
SSgt Perry feels their leader constantly pushes them towards their passions and that they
genuinely care about them. Recently they have felt a strong emotional connection when it comes
to trusting their leader.
This scenario BEST describes which level of the Trust Triangle? correct answers Personal Trust
TSgt Greene knows that they are always on a stage being watched by their subordinates. That
their personal emotions and behaviors impact the trust followers have in them. TSgt Greene has
grown to understand that they must be cautious of displays of anger, panic, and regret.
This scenario BEST describes what type of emotions? correct answers Incidental Emotions
During a conversation about the recent breach of trust, SSgt Jones tells SrA Johnson, "To ensure
it does not happen again, I am going to put a policy in place to repair trust. This should prevent
future breaches in the short-term."
SSgt Jones' comments BEST explain which of the following behavioral repair tactics? correct
answers Controls
During a conversation about a trust issue between SSgt Withers and their subordinate, TSgt Allen
reminds SSgt Withers of the importance of a careful approach to this verbal repair tactic.
Explaining the effectiveness of this tactic depends on the individual understanding, the delivery,
and the severity of the transgression.
TSgt Allen's statement BEST explains which of the following verbal repair tactics? correct
answers Apology
This type of commitment involves a more calculative decision to stay with an organization based
on the perceived costs of leaving. This might include factors like financial benefits, career
, opportunities, or the lack of job alternatives. Here, Airmen remain because they feel they need to.
correct answers Continuance
This type of commitment is driven by a sense of obligation. It might stem from personal ethics, a
feeling of indebtedness for opportunities given, or societal norms. Airmen with a strong
normative commitment stay because they feel they ought to. correct answers Normative
This type of commitment refers to the emotional attachment one has to their organization. It's
about believing in the organization's goals and values, enjoying the work, and feeling a sense of
identity with it. Airmen with high affective commitment stay because they want to. correct
answers Affective
SSgt Rogers tells his supervisor, "I only joined the Air Force because I didn't have any other
options. I wanted to go to school to get my bachelor's degree, but I couldn't afford it. I'll probably
stay in at least until I'm done with school."
SSgt Rogers' comments BEST explain which type of organizational commitment. correct
answers Continuance
While talking with SrA Brown, SrA Taylor says, "My grandfather and father were both in the Air
Force. They told me that I have an obligation as a citizen to serve in the military. That's why I'm
here."
SrA Taylor's comments BEST explain which type of organizational commitment? correct
answers Normative
During a feedback session SSgt Miller tells SrA Garcia, "From my perspective, it seems as if you
really enjoy what you do. I've seen you explain our organization's mission and vision to others
and how they connect to our work. Your actions give me the impression that you are in the Air
Force because you want to be."
SrA Garcia's comments BEST explain which type of organizational commitment? correct
answers Affective
Individuals at this level of commitment are recognized as "a leader in their field." They
consistently display remarkable performance.
