Questions And Revised Correct Answers & Rationales ()
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Explain the concept of communication - CORRECT ANSWER -Good communication in healthcare
means approaching every patient interaction with the intention to understand the patient's
concerns, experiences, and opinions. This includes using verbal and nonverbal communication
skills, along with active listening and patient teach-back techniques.
Standards of Nursing Practice - CORRECT ANSWER -assessment, diagnosis, outcome
identification, planning, implementation, evaluation
What are the 5 parts of communication (basic elements of the communication process)? -
CORRECT ANSWER -There are 5 Parts:
1. Stimulus or referent
2. Sender or source of message (encoder)
3. Message itself
4. Medium or channel of communication
5. Receiver (decoder)
Nurse Practice Act - CORRECT ANSWER -statute in each state and territory that regulates the
practice of nursing
The Nursing Practice - CORRECT ANSWER -A blend of SCIENCE and ART:
, - SCIENCE: the knowledge base for the care that is given. It includes: best practice + critical
thinking + clinical judgment = nursing judgment
- ART: the skilled application of that knowledge in helping others achieve optimal health and
quality of life. Encompasses physical, emotional, social, and spiritual dimensions of the patient
- Guided by Nurse Practice Acts and Licensure, Standards of Nursing Practice, and the Nursing
Process
What are the four levels of communication? - CORRECT ANSWER -intrapersonal, interpersonal,
transpersonal, and group
intrapersonal communication - CORRECT ANSWER -communication with oneself
interpersonal communication - CORRECT ANSWER -communication between two people
transpersonal communication - CORRECT ANSWER -interaction that occurs within a person's
spiritual domain
Non-verbal communication - CORRECT ANSWER -Body language, facial expressions, touch, eye
contact (posture, gestures, general physical appearances, mode of dress/grooming,
sounds/silence, electronic communication)
verbal communication - CORRECT ANSWER -communication that uses written or spoken words
helping relationship - CORRECT ANSWER -•Does not occur spontaneously
•Characterized by an unequal sharing of information